Francis Chad Henderson, DNP, MBA, MSN, RN, MEDSURG-BC

Experience

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  Torrance Memorial Medical Center

  Jul 2014 - Jan 2017

  • Provided direct care for 5 patient per shift on medical-surgical units including gastrointestinal, orthopedics, oncology, gynecology, medical observation, renal, and general medicine/surgical• Implemented, prioritized, and evaluated patient care plans, health assessments, and tests/screenings based on legal scope of practice • Provided patient-centered care through effective and professional communication with the patient, their family, and the healthcare team. • Ensured policy and procedures are followed based on hospital and Joint Commission standards in order to ensure patient safety• Provided leadership to LVNs and CNAs through patient care decision-making Show less • Provided direct care for 8 – 12 patients per shift on varying units including intensive care, progressive care, telemetry, medical-surgical, oncology, emergency, and pediatrics. • Implemented patient care plan by providing direct patient care including hygiene and incontinent care, dietary assistance, vital sign and specimen collection, and foley catheter care. • Developed an interpersonal rapport with patients and their families and visitors • Documented all patient care activities performed in the electronic patient’s record including vital signs, I & O’s, suction and foley catheter outputs, and patient responses. • Ensured patient safety through the use of maintaining a safe working environment, following safe transfer/handling procedures, and utilizing infection control guidelines. • Ensured patient privacy through use of confidentiality and maintaining a private environment • Assisted the RN/LVN with various patient care procedures and coordinates plan of care with allied health providers• Assisted with admissions, discharges, and safe transfers of patients Show less

  • Registered Nurse II, Medical Surgical Speciality Float

    Aug 2015 - Jan 2017

  • Student Nurse Technician

    Jul 2014 - Aug 2015
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  Cedars-Sinai

  Jan 2017 - Jul 2020

  Leadership and Operations• Assumed Charge Nurse supervisory role and provides leadership to staff• Co-led shared governance council and coordinates quality improvement projects• Provided orientation and mentorship to new staff members• Audited and monitored staff clinical practices and documentation for quality improvement• Implemented patient satisfaction strategies to improve the patient-provider relationship• Utilized and implements unit-level cost reduction strategies in regard to budget• Communicated and collaborated effectively with others in a multidisciplinary team andfosters professional working relationships with othersClinical• Provided direct care for 3-4 patient per shift on a surgical progressive care unit• Implemented, prioritized, and evaluated patients care plans, health assessments, andtests/screenings based on legal scope of practice• Provided patient centered care through effective and professional communication with thepatient, their family, and the healthcare team.• Ensured policy and procedures are followed based on hospital and Joint Commissionstandards to ensure patient safety Show less Leadership and Operations• Assumed Charge Nurse supervisory role and provides leadership to staff• Co-led quality improvement committee (Transforming Care at the Bedside)• Provided orientation and mentorship to new staff members• Audited and monitored staff clinical practices and documentation for quality improvement• Implemented patient satisfaction strategies to improve the patient-provider relationship• Utilized and implements unit-level cost reduction strategies in regard to budget• Communicated and collaborated effectively with others in a multidisciplinary team andfosters professional working relationships with othersClinical• Provided direct care for 4-5 patient per shift on a medical surgical telemetry unit• Implemented, prioritized, and evaluated patients care plans, health assessments, andtests/screenings based on legal scope of practice• Provided patient centered care through effective and professional communication with thepatient, their family, and the healthcare team.• Ensured policy and procedures are followed based on hospital and Joint Commissionstandards to ensure patient safety Show less

  • Clinical Nurse III-Charge Nurse, Surgical Stepdown/Transplant

    Mar 2019 - Jul 2020

  • Clinical Nurse III-Charge Nurse, General Medicine/Telemetry and Endocrinology

    Jan 2017 - Mar 2019
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  Kindred Healthcare

  Jul 2020 - Mar 2021

  Director of Nursing and Clinical Services - Medical Surgical/Telemetry and ICU

  • Supervised 90+ clinical staff members to include House Supervisors, RNs, LVNs, CNAs, Unit Secretaries, and Monitor Technicians• Managed a 28-bed Medical-Surgical Telemetry Unit and 5-bed Intensive Care Unit (ICU)• Oversaw daily operations of the unit including delivery of patient care to meet clinical,quality, and performance measures.• Promoted staff development through performance reviews and crucial conversations• Implemented department level cost reduction strategies in regard to staffing, supplies, andequipment• Communicated and collaborated effectively with other departments and fosters professionalworking relationships Show less

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  Scripps Health

  Mar 2021 - Jan 2022

  Operations Supervsior (House Supervisor)

  • Oversaw hospital operations for 170 – bed inpatient acute care facility to include patient throughput and staffing. • Provided leadership to staff in absence of administration and during emergency response codes.• Served as a resource for clinical and non-clinical staff members to ensure delivery of appropriate patient care.

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  Communicare+OLE

  Feb 2022 - now

  Director of Nursing and Primary Care Clinical Services

  • Oversees and manages organization-wide nursing practice, vaccine management and compliance, employee health services, laboratory services, and education and training for clinical support staff including but not limited to medical assistants, health educators, community health workers, and diabetes health educators.• Manages and supervises nurse managers and others across multiple health centers.• Develops, revises, and approves workflows, protocols, policies, and procedures for nursing practice.• Collaborates with clinical operations and medical leadership to develop and revise organization-wide primary care workflows, protocols, policies, and procedures.• Collaborates with clinical operations and medical leadership for organizational decision-making.• Participates in organization-wide clinical leadership committees. • Participates in internal Quality Assurance and Quality Improvement programs.• Serves as liaison with clinical operational staff to oversee medical supply and equipment selection. • Serves as liaison with external healthcare-related networks. • Facilities a working relationship between medical providers and nursing staff, including, but not limited to, maintaining routine communication with site-based medical leadership and orientating new medical providers to nursing practice scope and workflows.• Other duties as assigned. Show less