Experience

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  Allied irish bank (gb)

  Apr 2003 - Mar 2005

  Operations manager

  My responsibilities included all aspects of branch banking including payments, complaints management, credit controller, performance management and customer service. I also was the Compliance, Anti-Money Laundering and Data Compliance Manager.

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  Aib

  Mar 2005 - Apr 2013

  Group internal audit

  My responsibilities included assessing key processes across the bank and evaluating the effectiveness of risk management controls. Determining appropriate accountabilities, governance, training, policy and procedures were in place was another key aspect of this role.

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  Allied irish bank (gb)

  Apr 2013 - Nov 2018

  I have 31 years banking experience with AIB having worked in Cardiff, Bristol, Manchester and Dublin. I am the Senior Relationship Manager at AIB Cardiff and manage a quality portfolio of owner managed and Corporate business clients. I am responsible for developing relationships with professionals and key business introducers and raising AIB's profile in the South Wales area. I have a team of 11 supporting me and I pride myself in providing excellent customer service to my existing and 'new to Bank' clients. My client base includes businesses with Turnover £2m - £25m across a mix of sectors including Healthcare, Professionals, Hotels & Leisure, Housing Associations, Maunfacturing, Franchising and Renewables. Typical funding proposals between £2m - £20m. Show less

  • Senior Relationship Manager

    Sept 2015 - Nov 2018

  • Senior Branch Manager

    Apr 2013 - Sept 2015
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  Hsbc

  May 2019 - now

  Relationship manager

  Relationship Manager