Experience

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  Safeway

  Jul 2011 - Feb 2013

  Assistant grocery clerk

  Managed all the programs and operations within the grocery department.Assisted managers in Produce, Dairy, and Grocery. Ensured the success of the store and department through excellent customer service

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  Paccan

  Feb 2013 - Jun 2013

  Customer service representative

  Provided superior customer service and work quality while demonstrating attention to detail, flexibility and innovation in resolving problems.

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  Haggen, inc.

  Jun 2013 - Aug 2013

  Produce clerk

  Managed and stocked range of foods in adherence with health and sanitation guidelines.Provided customers with information on pricing purchases and products.

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  Karmart auto sales

  Aug 2013 - Apr 2015

  Customer service sales consultant

  Secured solid customer relationships resulting in negotiating 6+ sales each month raising up to $30K in dealership revenues.Utilized active listening skills and extensive knowledge of product features achieving 30% close rate.Succeeded in resolving critical customer complaint involving product failure resulting in customer purchasing another vehicle.

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  Foothills toyota

  May 2015 - Sept 2018

  Sales associate

  Supported business goals for 2 high-volume new and used car dealerships providing top-level customer service during all sales.Gained solid knowledge on variety of product features from multiple brands resulting in delivering 12+ vehicle sales per month.Exceeded quotas for 6+ consecutive months via referral-based sales techniques resulting in additional $5K in monthly revenues.Played role in business-critical customer relationship management efforts with a focus on improving employee retention. Showcased dedication to customer satisfaction continually communicating and follow up resulting in 90%+ satisfaction scores. Show less

• 

  Northwest honda of bellingham

  Sept 2018 - Jun 2019

  Certified sales consultant

  Contributed to the success of this 30K square foot dealership with 175-car inventory.Expanded sales expertise among peers training 3 new salespeople on upselling and closing strategies.Completed monthly market analysis staying up to date on industry trends, helping achieve 10+ vehicle sales per month.Supplemented sales with lease agreements communicating with customers via digital marketing platforms, email, and phone calls.

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  Honda of seattle

  Jun 2019 - Nov 2020

  Certified sales consultant

  Seattle, WADeliver exceptional customer service for this large 3-level automobile dealership with 400-car inventory.Leverage deep knowledge of brands and technical product features used to add value and sell 10+ cars in single month.Maximize profits by using consultative sales techniques.Excel at closing sales achieving spot in top half of sales within 3 months.

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  Honda of bellingham

  Nov 2020 - now

  Finance manager