
Konstantinos Doukakis
Key Account Manager

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About me
Sales Manager B2C at Φυσικό Αέριο Ελληνική Εταιρεία Ενέργειας
Education

EEDE Hellenic Management Association
2006 - 2007ISMM - G.D. in Sales Management Sales, Distribution, and Marketing Operations, General
Mediterranean College
1998 - 2000Marketing Management and Computer software Sales & Marketing Methods - Computer Programming
Experience

SATO office systems
Apr 2003 - Oct 2005Key Account Manager•Handling key client portfolios such as the Government and Shipping companies•Selling products’ collections to customers•Completing estimations, offers and contracts

Voyatzoglou Systems SA
Oct 2005 - Feb 2010Project Manager•Handling key client portfolios such as PUBLIC Stores, METRO S.A, Toys Academy, Robert Bosch, Moustakas toys, Stanley, Kraft Hellas , S/M CARREFOUR , S/M Thanopoulos ,Mpenroumpis S.A. and other clients.•Developing and maintaining strong and strategic relationships with both existing and potential new customers•Responsible for the construction drawings etc. Mechanical and Lighting Drawings

HELLAS POWER SA
Mar 2010 - Feb 2012Sales Manager B2B•Maintain existing large Accounts.•Management of Large accounts, industrial and Commercial use in Medium and Low Voltage.•Responsible for all major clients of the company with a large portfolio of clients with big annual consumption.•Visit new and existing Accounts (Corporate Presentation and Development of Electricity Market, Answers questions and clarifications reviews)•Responsible for big chain stores etc Clothing, Food and Super Market Stores.•Contact repositioning on prices for large accounts•Collection of evidence (invoices PPC) on power consumption.•Visit and supply Economic supply customer.•Drafting Contracts and legal documents collected from customers•Solving Problems and collaboration with the Department of Economics, Technical and Sales SETS.•Weekly Report and weekly progress of each business and duplicate printing on Sales Manager for information. •Evaluate customer per month•Achieve target per month or quarter•Communicate and give reports to Sales Manager and updated on any developments. Show less

MYTILINEOS S.A.
Nov 2012 - Apr 2019• Coach and motivate sales team (6 Account Managers & 2 Back Officers)• Responsible for 50 plus Partners (Brokers) all over the Country• Plans and participates in events to build and strengthen relationships with dealers• Manage Large accounts, industrial and Commercial use in Medium and Low Voltage• Visit new and existing Accounts (Corporate Presentation and Development of Electricity Market, Answers questions and clarifications reviews)• Development of new Partnerships• Visit with the Account Manager Major Accounts to supply Economic Proposals in Major Accounts• Cooperation with all departments of the company• Solving Problems and collaboration with the Department of Economics, Technical and Sales • Communicate and give reports to Sales and Commercial Manager and updated on any developments• Frequent trips outside Athens • Responsible for organizing conferences• Central conference speaker Show less • Mentors and develops sales associates to ensure consistency and effectiveness of offers and/or promotions initiated by accounts/company and that they are flawlessly executed.• Coach and motivate sales team (4 Account Managers & 1 Back Officer)• Responsible for 31 Partners for the South Division• Develops sales and training objectives for each dealer to build and achieve sales goals.• Plans and participates in events to build and strengthen relationships with dealers• Targeting partners quarterly - performance professional fees per month• Maintain existing large Accounts• Manage Large accounts, industrial and Commercial use in Medium and Low Voltage• Visit new and existing Accounts (Corporate Presentation and Development of Electricity Market, Answers questions and clarifications reviews)• Visit and supply Economic Proposals for Major Accounts • Cooperation with all departments of the company• Customizes and delivers training to fit the needs of each authorized Partner• Solving Problems and collaboration with the Department of Economics, Technical and Sales • Communicate and give reports to Sales Manager and updated on any developments• Frequent trips outside Athens - Responsible for organizing conferences• Central conference speaker• Drafting Contracts and legal documents collected from customers and dealers Show less
Indirect Sales Manager B2B Commercial Division - Protergia
Nov 2013 - Apr 2019Regional Sales Supervisor South Greece - Commercial Divison - Protergia
Nov 2012 - Nov 2013

Φυσικό Αέριο Ελληνική Εταιρεία Ενέργειας
Apr 2019 - nowSales Manager B2CDevelop, Manage and Coach sales team (2 Team Leaders, 7 Account Managers & 1 Back Office Agent)Responsible for 400 plus Partners (Brokers) for the South RegionResponsible for 2 Main Strategic Partners (Vodafone & Dixons)Plans and participates in events to build and strengthen relationships with dealersResponsible for Business Plan and BudgetResponsible for Sales Rallies per Quarter – Set TargetsCommunicate and give reports to Sales Director and General Manager Cooperation with all departments of the company Τakes part in projects such as Electromobility and Energy Home Efficiency SolutionsMakes recommendations and/or takes corrective actions to manage performance as appropriateSupport the development and implementation of the sales vision and strategy to exceed customer experience targets and revenue goals Show less
Licenses & Certifications

ECDL Diploma
ECDLSept 2012
Coaching Performance
Korn FerryApr 2019
Customer Experience
VividVibesSept 2019
PMP® Certification Training Course
GK seminarsJan 2019- View certificate

Leading towards the vision and values
DynargieOct 2022 
Negatiation Skills
ScotworkNov 2015
Complex Negotiation Skills Programme
ICAP, group of companiesSept 2018
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