Experience

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  Full stack academy

  Aug 2023 - Jan 2024

  Cloud support intern

  ✅As a Cloud Support Intern, I supported the management, optimization and security of cloud infrastructure. Assisted in the management and optimization of Amazon S3 (Simple Storage Service) infrastructure. Responsibilities included provisioning storage resources, configuring access controls and implementing data lifecycle policies. Gained hands-on experience in managing object storage, optimizing performance and ensuring data durability and availability. ✅Contributed to the management and configuration of Amazon Route 53, the scalable domain name system (DNS) web service. Supported the setup of DNS routing policies, domain registration and health monitoring for applications and services. Gained practical experience in managing DNS configurations, troubleshooting DNS issues and implementing scalable and reliable DNS solutions in the cloud environment. Visa mindre

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  Bhanzu

  Jan 2025 - now

  Process associate

  ✅Automating and optimizing routine processes to improve operational efficiency using Salesforce and internal tools.✅Managing and maintaining Salesforce CRM, ensuring accurate data entry, workflow automation and report generation.✅Performing data validation and integrity checks, ensuring the accuracy and consistency of customer and transaction records.✅Providing technical support for payment processing systems, troubleshooting transaction and validation issues.✅Monitoring and analyzing system-generated reports to identify patterns, trends and potential technical improvements.✅Collaborating with finance, sales, and support teams to streamline payment operations and resolve discrepancies.✅Maintaining and analyzing transaction data, creating reports using Salesforce to support business decisions.✅Identifying inefficiencies in operational workflows and suggesting process improvements for enhanced productivity.✅Ensuring compliance with company policies and regulatory standards, maintaining data integrity and security. Visa mindre