Experience

• 

  Richland-bean blossom community school corporation

  Jun 2008 - Jan 2012

  Technology clerk

  General technology support for a school corporation consisting of three elementary, one intermediate, and one high school. Device to student ratio near 1:1.

• 

  Employbridge

  Jan 2014 - Jan 2015

  Training specialist

  Responsibilities included training new hires, creating better ways for employees to do certain tasks, schedule interviews with aspiring call center representatives and had a strong role in never being included in manager meetings.

• 

  Robert half technology

  Jan 2015 - Jan 2015

  Helpdesk support technician

  I was part of the desktop support reimaging team at IU Health Bloomington. I helped with inventory, imaging and deployment of software and computers throughout the Bloomington and surrpunding area.

• 

  Apex systems

  Jan 2016 - Jan 2016

  Helpdesk technician

  Traveling helpdesk technician. I traveled to different client's locations and installed new computers, monitors and printers.

• 

  Strunk consulting, llc. / skylock solutions

  Jul 2016 - Jan 2019

  It helpdesk engineer

  Tier I/II/III Helpdesk Support Engineer. Systems administration. Managed Backups. Anti-Virus/Anti-malware maintenance. Server configuration. Networking and Routing. Firewall provisioning and maintenance.

• 

  Sondhi solutions

  Jan 2019 - Jan 2023

  • Senior Technical Consultant, Modern Workplace

    Jan 2021 - Jan 2023

  • Helpdesk Tier 2 - Managed Services

    Jan 2019 - Jul 2021
• 

  Endsight

  Jan 2023 - Jan 2024

  Response center engineer
• 

  Insight

  Jan 2024 - now

  Residency resource vi

  I'm working as a contractor for Simtra, formerly Baxter in Bloomington, IN.