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Amer Al-Balushi

Amer Al-Balushi

Followers of Amer Al-Balushi692 followers
location of Amer Al-BalushiWilayat Salalah, Dhofar Governorate, Oman

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  • Timeline

  • About me

    Customer Experience Lead, Asyad Ports Certified CMI Leader

  • Education

    • Chartered Management Institute

      -
      CMI

    • Chartered Management Institute

      -
      CMI Organizational Leadership

    • Chartered Management Institute

      -
      Leader CMI Level 3 Organizational Leadership

      Activities and Societies: leadership

    • Sultan Qaboos University

      2002 - 2008
      Bachelor's degree Operation management

  • Experience

    • Port of Salalah

      Dec 2008 - Jun 2024

      Single point of contact for port customers ,Expert in Salesforce,Issue resolutions,N4 Billing,N4 OPS port operations and data analysis support port customers to get a better Customer experience team to provide a better customer services and journey working as a team leader in planning department at Salalah port Working in various Planning sections as a planner such as cargo control planner ,yard planning planner,future planning planner...etc leading and controll OPS Yard team to achieve thier daily productivity Target

      • Assistant Manager ,Customer Experience, Port of Salalah

        Mar 2021 - Jun 2024

      • Customer Experience support

        Aug 2020 - Mar 2021

      • Planning Supervisor

        Jun 2016 - Aug 2020

      • Planner

        Apr 2010 - May 2016

      • Planning dispatcher

        Dec 2008 - May 2010

    • ASYAD Ports

      Jul 2024 - now
      Customer Experience Lead

  • Licenses & Certifications