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Amer Al-Balushi

Amer al-balushi

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location of Amer Al-BalushiWilayat Salalah, Dhofar Governorate, Oman
Phone number of Amer Al-Balushi+91 xxxx xxxxx
Followers of Amer Al-Balushi565 followers

  • Timeline

    Dec 2008 - Jun 2024

    Assistant Manager ,Customer Experience, Port of Salalah

    Port of Salalah
    Salalah, Dhofar, Oman
    Current Company
    Jul 2024 - now

    Customer Experience Lead

    ASYAD Ports

  • About me

    Customer Experience Lead, Asyad Ports Certified CMI Leader

  • Education

    • Chartered management institute

      -
      Cmi

    • Chartered management institute

      -
      Cmi organizational leadership

    • Chartered management institute

      -
      Leader cmi level 3 organizational leadership

      Activities and Societies: leadership

    • Sultan qaboos university

      2002 - 2008
      Bachelor's degree operation management

  • Experience

    • Port of salalah

      Dec 2008 - Jun 2024

      Single point of contact for port customers ,Expert in Salesforce,Issue resolutions,N4 Billing,N4 OPS port operations and data analysis support port customers to get a better Customer experience team to provide a better customer services and journey working as a team leader in planning department at Salalah port Working in various Planning sections as a planner such as cargo control planner ,yard planning planner,future planning planner...etc leading and controll OPS Yard team to achieve thier daily productivity Target

      • Assistant Manager ,Customer Experience, Port of Salalah

        Mar 2021 - Jun 2024

      • Customer Experience support

        Aug 2020 - Mar 2021

      • Planning Supervisor

        Jun 2016 - Aug 2020

      • Planner

        Apr 2010 - May 2016

      • Planning dispatcher

        Dec 2008 - May 2010

    • Asyad ports

      Jul 2024 - now
      Customer experience lead

  • Licenses & Certifications