Edmund Williams

Experience

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  Harvest Bible Chapel

  Jun 2013 - Aug 2013

  Camp Program Director

  Program Director at Camp Harvest (summer only):• Managed 10 staff members – scheduling, performance reviews, training for working with youth• Created new schedule that enabled better experience for participants• Created & updated spreadsheets – cabin lists, materials inventory• Managed daily informational staff/pastor meetings with youth group leaders• Speaking – created and delivered twenty-minute morning messages for 50-70 middle school/high school students every day

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  Enactus

  Aug 2014 - May 2015

  Team Member

  Won grant to be used towards raising non-for-profit's revenue through implementing an effective marketing mixSuccessfully increased company's revenue by roughly 10% and competed nationally against other grant receiving Enactus teams (Enactus is an organization that sponsors entrepreneurial competitions at the college level with the help of sponsors)

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  Enterprise Rent-A-Car

  May 2015 - Oct 2017

  Management Trainee

  Branch Operational Training:Daily branch operational trainings focused on:• Analyzing reports/indexes addressing profit, rate, cost, and customer service performance for weekly, monthly, and annual periods. • Establishing operational improvement plans with detailed course-of-action initiatives to outperform the previous period’s benchmarksDaily duties: • Car rental sales in retail environment to insurance, retail and corporate customers• Processing claim information to initiate direct bills; updating records and authorizations with adjusters from every Chicago-land insurance company• Marketing meetings with current and potential new accounts • Daily logistic planning and preparation for future reservations Show less

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  Allstate

  Nov 2015 - now

  Lead development work of software products in Agile lab:- Primarily use Lean & XP Agile methodology- Work in team comprised of Developers, Designers & Product Owner- Lead new products through early life cycle stages: Scoping, Discovery, Framing, Inception- Own & organize product backlog - Collaboration with UX (user interviews, prototypes/wireframing sessions, etc..)- Own all stakeholder communication- Lead & own metrics & KPI tracking- Test driven development & continuous deliveryHighlights:- New product launch in March 2019 that provides strategic inspection options to an insured at the first notice of claim los. Back end operations include a custom rules engine, a machine learning model, weather api integration, and a micro service architecture consisting of 7 task focused applications. - Took over vital digital claims product, Virtual Assist® in July 2020, which handles ~100k users / month. Show less

  • Information Technology Product Manager

    Sept 2019 - now

  • Product Consultant II

    Oct 2017 - Sept 2019

  • Pricing Technician Analyst III

    Nov 2015 - Oct 2017