JESSICA BALTZOR

Experience

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  Timberline Auto Center

  Jun 2010 - Mar 2011

  Office Assistant

  Worked intermittently over the years. Prepare daily deposit for bank delivery. Back up for accounts payable and accounts receivable to help with calls collecting money or making payments to vendors. Maintained and entered timesheet records for automotive maintenance staff.

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  Portland State University

  Oct 2010 - Oct 2015

  Cashier

  Coordinate cash, check, and credit transaction processing for students. Lead trainer for educating staff on proper processes in Student Services department. Maintain proper compliance with FERPA with credit card records and student information. Track student employee hours and prepare reports for monthly pay periods. Communicate account charges and policies to students and staff members. Regularly managed heavy incoming call traffic. Maintained student files, including handling GRE scores. Help to callers in regards to online services Show less

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  OHSU | Oregon Health & Science University

  Oct 2015 - May 2017

  Certified Nursing Assistant

  Assist patients with activities of daily living while also following isolation precautions and hospital policies. Act as a patient safety attendant for a variety of disorders and patients of all ages. Provide a safe and clean environment for patients and their families including removing trash and dirty linen as needed. Work closely with management to improve efficiency on the unit as well implement new policies and procedures. Monitor telemetry rhythms and manage devices. Notify nurses of rhythm changes within an appropriate time frame. Show less

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  Legacy Health

  May 2017 - Aug 2019

  Certified Nursing Assistant

  Assist patients with activities of daily living while also following isolation precautions and hospital policies. Act as a patient safety attendant for a variety of disorders and patients of all ages. Provide a safe and clean environment for patients and their families including removing trash and dirty linen as needed. Work closely with management to improve efficiency on the unit as well implement new policies and procedures. Monitor telemetry rhythms and manage devices. Notify nurses of rhythm changes within an appropriate time frame. Show less

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  Ron Tonkin Toyota Inc.

  Aug 2018 - Aug 2019

  Cashier

  Process cash, check and card payments for retail parts and service repair orders both in person and over the phone. Explain service repair order to customer including charges and services performed. Conduct service reminder calls for customers including notifying them of recalls on their vehicle. Order recall parts for customers. Schedule customers for repairs and maintenance needed. Assist internal service advisor with scheduling of "Work Owed" from purchase of new and used vehicles

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  R1 RCM

  Sept 2019 - Aug 2021

  Patient Access Coordinator

  Obtain patient demographics and insurance information upon registration. Verify insurance eligibility. Submit authorizations to insurance companies electronically, via fax and over the phone. Register newborns upon delivery. Verify benefits and create estimate letters for services rendered. Present and explain estimate letters including explanation of benefits. Maintain HIPAA with patient documents and when discussing chief complaints with patients. Obtain consent for treatment and proper signing of financial forms. Complete reports provided by leadership. Train new hires and personnel from other departments. Audit accounts for accuracy. Show less

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  Parallon

  Aug 2021 - now

  Discuss accounts with guarantors after processing with insurance including explaining whatbalance is coming from and reviewing the explanation of benefits provided. Collect payments for patient responsibility accounts and set up payment plans within client guidelines. Verify demographics are current and update as needed.. Obtain insurance, workers compensation claim information and auto accident claim information to submit to the insurance department. Answer billing questions for guarantors and other authorized parties while maintaining HIPAA compliance. Mentor and train new hires as part of their onboarding. Show less

  • Insurance Follow-Up Representative

    Aug 2022 - now

  • Collections Specialist

    Aug 2021 - Jul 2022
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  The Precious Canine LLC

  Jun 2023 - now

  Owner

  I am the owner of The Precious Canine LLC where we make natural and healthy dog treats. All products are made in-house and ingredients are sourced locally.