Jamil Hooper

Experience

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  Dell

  Jul 2007 - Feb 2013

  Sales Account Manager & Customer Service Specialist

  Strategic Acquisition Account Manager April 2011 - Dec. 2013• Remotely supported and managed the Chicago business market by outbound calling, establishing credibility and providing total solutions through Dell’s acquisition segment.• Leveraged promotions, events and webinars to earn customers interest in partnering with Dell Technologies. • Achieved a blended attainment of 143.72% in Q4 FY12 and 177.59% in Q2 FY13.• Piloted the first Regional based acquisition role for SMB. (Small and Medium Business Segment)Business Development Manager Aug. 2010- April 2011• Re-established relationships with Small and Medium businesses throughout the United States.• Proactively penetrated several “no-spend and zero-spend,” accounts until businesses reached $5,000 spending with Dell.• Maintained and average of 110% sales attainment through the Fiscal year of 2011.Sales Representative, Virtual store/Professional Queue (CSB) May. 2008 - Aug. 2010• Consistently overcame sales resistance by effectively using advertising and promotions launched by Dell Marketing. • Built customer loyalty and repeat business through long term relationships with customers.Sales Representative, Professional Queue May 2008- Nov. 2008* Revitalized Direct through a pilot developed to improve customer experience by working directly with new customers to Dell.Sales Representative, New Queue Jul 2007- May 2008* As an entry level sales representative, became proficient on the phones in a sales environment.* Developed customer focused priority and communication skills to become an asset to Dell Inc.* Trained to be an effective sales representative by learning Dell products and policies. Show less

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  The Art Institutes

  Dec 2013 - Jul 2017

  Career Services Advisor

  • Strategically developed employment opportunity plans for students and graduates via proven and innovative techniques.• Tracked and reported placement metrics while achieving 35-40 calls per day by setting daily goals and creating strategic phone directories based on available graduates and the local job market.• Planned, organized and executed all major recruiting events on campus including presentations, receptions, club events and interviews: i.e. Portfolio Show, Checkpoint Classes, Job Fair, Internship Fair and Lecture Series.• Developed an expertise for recruiting including knowledge of university programs, activities, important dates, conferences and college procedures. • Interviewed graduates for employers seeking candidates to fill internal positions.• Developed and nurtured employer relationships by utilizing marketing calls, onsite visits and Ology lunch meetings to raise awareness of the school, quality of students and graduates.• Counseled and interviewed graduates on employment search strategies, portfolio feedback, interview preparation and resume writing techniques based on employer recommendations. Show less

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  Auguste Escoffier School of Culinary Arts

  Mar 2018 - Feb 2021

  Career Services Advisor

  • Strategically develop employment opportunities in the food & beverage industry for culinary students and graduates via proven and innovative techniques.• Lead the externship program, process and time sheet collection and reminders. • Assist in planning, organizing and executing recruiting events on campus including Disney externship interviews, employer spotlight presentations and “Table Talk Tuesdays” forums.• Develop and nurture student relationships by scheduling 1x1 meetings, displaying active listening, taking action to the students needs and celebrating accomplishments. Show less

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  The University of Texas at Austin

  Feb 2021 - now

  Industry Relations Manager