Ruby Coltman

Experience

• 

  Indian café

  Dec 2013 - Feb 2018

  Waitress

  • Working in a fast-paced environment• Relating to customers and communicating efficiently• Developing strong relationshipsDuring my years working in this team, I learnt about the importance of a strong work ethic. I developed strong relationships with the people I worked with and learnt to multitask in a busy environment.

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  Sweet As Cafe

  Nov 2016 - Feb 2018

  Cafe Worker

  • Working long hours• Handling money and operating the till • Interacting with a different cohort of people For several summers I worked full time during the day at Sweet As Café and during the evenings at the Indian Café. I was trusted with handling the till and ensuring it was balanced at the end of the shift.

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  NZ Police

  Jan 2019 - Jan 2020

  111 Police communicator

  • Answering 111 emergency calls • Working under pressure, communicating with individuals who were very distressed• Using computer systems, entering data, access to restricted information • Phone and typing skillsMy time as an emergency communicator gave me a real-world perspective of the day-to-day realities encountered by frontline police. I believe this role solidified my strong communication skills and honed my ability to identify risk and prioritise accordingly. This role required shift work including night shifts. Show less

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  NZ Police

  Dec 2020 - now

  Providing governance advice to the Police Executive on:o The governance model, processes, and tools, including reviews and evaluations. o Management of emerging issues and risks. o Forward agendas aligned with the annual planning and strategy cycle and the organisations priorities and performance.Providing secretariat support services, this included: o Preparing agendas, taking minutes, and capturing and communicating decisions.o Advice and guidance to paper authors. Review of governance papers to ensure they are fit for purpose.o Writing monthly reports summarising governance group meetings decisions for the executive leadership team. o Managing logistics for meetings.Leading work to develop and maintain core governance systems and processes and contributing to education and capability development for staff. This included:o Facilitation of workshops and contribution to self-reviews of the governance model.o Championing communications about good governance.o Development of Terms of Reference for sub portfolios and organisational governance groups. Relationship management and building partnerships, this included:o Maintaining effective working relationships with the executive, relevant managers and staff in Police National Headquarters and Districts.o Working with lead subject matter experts to increase alignment, collaboration and prevent silos. This has included surfacing risks, connecting workgroups and providing advice on key strategic items. o Managing sensitive information. Show less

  • Governance Advisor

    Aug 2021 - now

  • Intern

    Dec 2020 - Aug 2021