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Divya Mangal

Divya Mangal

Business Analyst

Followers of Divya Mangal66 followers
location of Divya MangalDelhi, India

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  • Timeline

  • About me

    Digital Content Management Associate @ Accenture |News Editor |MSFT News Publisher |Digital Marketing |Content Writing |Content Moderation

  • Education

    • Ramjas Public School (Day Boarding)

      2001 - 2014
      Accounting/ Business Management/ General

    • Janki Devi Vocational Centre

      2014 - 2016
      Nursery Primary Teacher Training (NPTT) Elementary Education and Teaching

    • Guru Gobind Singh Indraprastha University

      2017 - 2019
      Bachelor of Education - BEd Junior High/Intermediate/Middle School Education and Teaching

    • Delhi University

      2014 - 2017
      Bachelor of Commerce - BCom Accounting

    • Indira Gandhi National Open University

      2023 - 2025
      Master of Arts - Journalism and Mass Communication Communication and Media Studies

  • Experience

    • American Express

      Nov 2019 - Mar 2020
      Business Analyst

      Email Allocation of Singapore and Hong Kong market under Global Allocation Team; creating reference ID's (CLIC) and assigning them according to the specific requests of the business clients.

    • Concentrix

      Oct 2020 - Sept 2022
      Senior Advisor

      Content Moderation; reviewing content posted by users which are reported spam or have violated the media polices; applying the correct policy violation according to the client guidelines; escalating the special cases to the assigned teams to takeover; evaluation of spammy profiles on a social media platform; taking action on spam and phishing accounts; updating new spam trends; applying policies according to the workflows.

    • Accenture

      Oct 2022 - now
      Content Development Associate

      U.S. News Editor, content curation using CMS tools; Breaking News publishing; programming Daily AM Newsletter and toast Notification; displaying top trending stories on top of the web page; creating Custom News Answers; Social Media news posting; SERP optimisation.

  • Licenses & Certifications

    • Content Marketing Basics

      Great Learning
      Sept 2020
      View certificate certificate

    • Digital Marketing Essentials

      National Skill Development Corporation
      Oct 2020

    • Entity SEO for Content Writers

      Udemy

    • Instagram Marketing Fundamentals

      Great Learning
      Sept 2020
      View certificate certificate

    • Introduction to Digital Marketing

      Great Learning
      Jul 2020
      View certificate certificate