Balbir Singh

Experience

• 

  Satyam

  Jun 2004 - Oct 2009

  Customer: British Petroleum • Handle critical issues in the Supply area and managing team activities on daily basis.• Work with the on-site Delivery Manager and offshore team for Application Maintenance, functional enhancements and application interface development and delivery.• To report progress and issues to the Project Manager in a timely manner, in particular, to relay issues that might have impact on quality or the ability to deliver to timescales or estimates.• Manage workflow and timelines.• Write manual for users to describe installation and operating procedures. • Recreate steps taken by user to locate source of problem and rewrite program to correct errors.• Conduct business meeting, prepare support plan for team, and coordinate with the customers to solve the issues by testing the applications.• Update users on the tickets information.• Usage of C#, ASP. Net, Ajax, SQL Server, Oracle and databases - Mainframe DB2, Oracle, Sql Server. Show less Customer: CheckFree Investment Services (CIS) • Design of software architecture and interfaces for the component to meet functional & performances requirements. • Software development activities including developing, verifying and managing the change requests for one component of a project solution. • Coordinate with the Technical Director on current programming tasks.• Collaborate with other programmers to design and implement features.• Contribute to technical design documentation.• Quickly produce well-organized, optimized, and documented source code.• Testing software functional, design and quality requirements for the components.• Assist Software Architects to maintain and improve in-house software modules & technical support. Show less

  • Senior Software Engineer

    Jun 2006 - Oct 2009

  • Software Engineer

    Jun 2004 - May 2006
• 

  Wipro Limited

  Oct 2009 - now

  Customer: Charles Schwab & Co. Inc• Active participation in sprint planning, daily scrums, retrospectives, stakeholder meetings and software demonstrations.• Resolve project issues across scrum teams (internal & external) by facilitating Scrum of Scrums meet.• Work across the business unit and delivery team, along with key stakeholders at all levels to create new delivery models and process improvements.• Coach, mentor, train, and facilitate team to enhance their skills.• Leverage understanding of agile techniques and processes to set the team up for success.• Facilitate collaboration across multiple teams.• Develop and nurture strong working relationships.• Co-ordinate efforts of multiple projects executed from onshore and offshore.• Agile workshop facilitation and working with disparate stakeholders.• Empower team to take the lead to find solutions through teamwork, support and leverage on combined values and capability.• Build a sense of community, inclusion, constant learning environment. Show less Customer: Stryker Corporation • Scrum Master and Release Manager for all development projects and CSI's in the Stryker Middleware area.• Conduct Scrum meetings for the Middleware development project teams.• Guide the team to maintain a sustainable and comfortable pace. • Remove impediments or guide the team to remove impediments.• Facilitate discussion, decision, internal and external communication, improve transparency, and radiate information especially with respect to grooming and maintaining the product backlog.• Facilitate getting the work done, provide all support to team and lead by example.• Release planning and management for upcoming releases. Show less Customer: Thermofisher Scientific Inc. • Project Planning and Management - Define project scope and schedule while focusing on regular and timely delivery of value; organize and lead project status and working meetings; prepare and distribute progress reports and perform delivery planning for assigned projects.• Team Management - Promote team development while holding teams accountable for their commitments, removing roadblocks to their work; leveraging organizational resources to improve capacity for project.• Product Owner Support - Support the Product Owner in managing customer expectations for project deliverables, managing stakeholder communications, and helping to implement an effective system of project governance.• Process Management - Manage defined project management process and champion ongoing process improvement initiatives to implement best practices of Agile Project Management.• Team Building - Promote empowerment of the team, ensure that each team member is fully engaged and encourage a sustainable pace with high-levels of quality for the team.• Weekly reporting of project metrics, quarterly revenue, account mining, growth & project audits. • Successfully coordinated onsite and offshore (development and maintenance) projects, handled overall program coordination. Follow up with consultants for unapproved timesheets approval.• Manage all operational parameters for the account to reduce cost of delivery (COD).• Responsible for On Boarding Process, Quality process Improvement and Process compliance. Show less Customer: National Financial Partners (NFP)• Project management, Resource management, Schedule tracking, Cost management, Risk management and Issue resolution.• Review/Report performance metrics (SLA Adherence, Schedule Deviation, Effort Deviation, etc.) weekly, monthly, quarterly and implement technology to address defined business issues.• Direct interaction with architect for issue resolution related to project execution and change requests.• Involved in various stages of the Enhancement estimation and Requirement gathering. Show less Customer: Cisco • Responsible for Resource planning, project forecasts, project estimations and implementing project plans within preset budget, deadlines & SLAs.• Release management – Prepare for monthly, Quarterly and Infrastructure releases. • Interact with all development teams to ensure their release readiness and highlighting risks. • Calling out risks early to prepare for smooth releases. • Perform Release Management assessment and ensure implementation of the Release Management strategy. Show less Customer: Marathon Oil • To support application of technology to address defined business issues.• To provide consulting to the business for improving current business processes.• Blue Printing and Functional Specifications development.• Report any functional gaps in existing applications and suggest business process improvements.• To identify instances where change control is required.• Write documentation to describe program development, logic, coding, and corrections.• Assist users to solve operating problems.• Work with the on-site Delivery Manager and offshore team for Application Maintenance, functional enhancements and application interface development and delivery. Show less Customer: British Petroleum • Team lead for the Supply portfolio of Applications (FVC SUPPLY).• Handle critical issues in the Supply area and manage team activities on daily basis.• Work with the on-site Delivery Manager and offshore team for Application Maintenance, functional enhancements and application interface development and delivery.• To report progress and issues to the Project Manager in a timely manner, in particular, to relay issues that might have impact on quality or the ability to deliver to timescales or estimates.• Manage workflow and timelines.• Write manual for users to describe installation and operating procedures. • Recreate steps taken by user to locate source of problem and rewrite program to correct errors.• Conduct business meeting, prepare support plan for team, and coordinate with the customers to solve the issues by testing the applications.• Update users on the tickets information. Show less

  • Iteration Manager / Scrum Master (Telstra)

    Apr 2018 - now

  • Agile Project Manager

    Sept 2016 - Apr 2018

  • Scrum Master and Release Manager

    Apr 2016 - Aug 2016

  • Project Manager

    Sept 2015 - Mar 2016

  • Project Manager

    Feb 2015 - Sept 2015

  • Project Manager and Release Manager

    Oct 2014 - Jan 2015

  • Project Manager

    Jul 2013 - Sept 2014

  • Technical Lead

    Aug 2012 - Jun 2013

  • Senior Software Engineer/Technical Lead

    Oct 2009 - Aug 2012
• 

  Accenture Australia

  Apr 2022 - now

  Program Project Manager