Peter Na

Experience

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  YouTube

  Jul 2008 - now

  Content Developer

  • Developing and implementing creative content strategies to drive audience engagement and channel growth.• Producing editing, and optimizing video content, ensuring alignment with current trends and viewer interests.• Collaborating with cross-functional teams, including marketing, design, and production, to enhance video content quality.• Utilizing YouTube analytics to track video performance and audience demographics, adjusting strategies to optimize reach.• Managing content calendars to ensure consistent publishing aligned with brand objectives.• Engaging with the audience through comments, polls, and live content to build a strong community around the channel. • Monitoring emerging trends in digital video production to stay ahead of the curve in content creation. Show less

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  USA Archery

  Jun 2016 - Dec 2018

  Coach Level 1 - NJSA

  • Providing expert instruction in archery techniques, safety protocols, and equipment handling to students of varying skill levels.• Developing and implementing personalized training plans to improve accuracy, form, and consistency.• Organizing and leading practice sessions, focusing on skill development, mental focus, and competition preparation.• Monitoring and analyzing students' performance, offering constructive feedback and adjustments to enhance their technique.• Ensuring all safety standards were met during training sessions, including proper use of equipment and adherence to range rules.• Motivating and supporting students in setting and achieving their personal goals in archery.• Coordinating and supervising participation in local and regional archery competitions, providing guidance and encouragement. Show less

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  Instagram

  Jun 2016 - now

  Content Developer

  • Developing and executing creative content strategies across various platforms, including social media, blogs, and video channels. • Producing visual and written content that aligned with enhancing brand visibility and online presence.• Collaborating with cross-functional teams, including marketing, design, and product development, to create content that drives customer acquisition and retention.• Analyzing content performance metrics using tools like Google Analytics and social media insights, making data-driven adjustments to optimize content reach and impact.• Managing content calendars, ensuring consistent delivery of content aligned with marketing campaigns and product launches.• Engaging with audiences through interactive content• Updating on industry trends and emerging digital platforms to incorporate new content formats and strategies into the content plan. Show less

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  State Farm

  May 2019 - Jun 2019

  Claim Specialist

  • Conducting comprehensive on-site inspections and assessments for both residential and commercial properties, expertly handling claims related to accidental and weather-related damages, including large losses.• Serving as the primary point of contact for insureds, providing clear explanations of coverage, estimating damages, and guiding them through the claims process with exceptional customer service.• Collaborating with policyholders, insurance agents, and other stakeholders to gather pertinent information, ensuring efficient and accurate claim resolution.• Managing challenging interactions with professionalism, addressing concerns from involved parties, and maintaining a high level of service throughout the inspection and claims process.• Collecting and documenting crucial evidence, preparing detailed reports that support the accurate handling and resolution of claims.• Investigating and adjusting personal and commercial property claims with exposures up to $500,000, evaluating coverage, policy terms, and ensuring compliance with local regulations.• Negotiating and settling claims within authorized limits, applying industry standards, policy provisions, and company guidelines to achieve fair resolutions.• Adapting to a flexible work schedule, including fieldwork, virtual tasks, and potential travel to assist in other territories as needed, ensuring responsiveness to business demands. Show less

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  Homegoods

  Nov 2019 - Aug 2020

  Merchandise Associate

  • Providing customer service through strong product knowledge.• Communicating effectively with management and staff.• Working part of an inventory processing team.• Maintaining store aesthetics by organizing displays.

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  Marshalls HomeGoods

  Aug 2020 - Jun 2022

  Merchandise Associate

  • Providing customer service through strong product knowledge.• Communicating effectively with management and staff.• Working part of an inventory processing team.• Maintaining store aesthetics by organizing displays.

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  Meta

  May 2022 - now

  Digital Sales Consultant

  • Managed Online Sales: Listed, promoted, and sold various items on Facebook Marketplace, optimizing product descriptions and images to attract buyers. • Customer Service: Responded to inquiries, negotiated prices, and maintained positive relationships with buyers to ensure satisfaction and repeat business. • Inventory Management: Tracked product availability, restocked popular items, and organized listings for quick, efficient sales turnover. • Transaction Coordination: Arranged payments and pickups or deliveries, ensuring smooth, secure exchanges. • Market Analysis: Researched competitive pricing and trends to maximize sales opportunities and adjust product listings accordingly. Show less

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  University of Colorado Colorado Springs

  Aug 2023 - now

  • Operating opening or closing duties at resident dining halls• Coordinating customer orders for preparation, service and/or delivery• Operating and maintaining all service areas • Maintaining proper storage food items in designated storage areas.• Serving and preparing food items.•Catering campus events. •Cultivating University greenhouse and associating properties.•Facilitating team of dining hall staff, ensuring smooth daily operations and efficient workflow. • Coordinating weekly menus and recipes • Managing kitchen staff to ensure proper training and experience requirements are implemented. • Maintaining aesthetics and organizing inventory• Serving and preparing food items.• Catering campus events • Familiarizing new students with the campus environment and the services offered by on-campus • Leading interactive events with new students during the orientation process. • Facilitating programs, meetings, and small group discussions about educational and social issues. • Addressing concerns and answer questions of first-year students and their families. • Serving as a resource and referring new students to campus services as needed.

  • Food Service Worker I

    Feb 2024 - now

  • Dining Hall Student supervisor

    Aug 2023 - Feb 2024

  • Engagement Leader

    Aug 2023 - Aug 2023
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  TikTok

  Sept 2024 - now

  Content Developer

  • Developing and executing creative content strategies across various platforms, including social media, blogs, and video channels. • Producing visual and written content that aligned with enhancing brand visibility and online presence.• Collaborating with cross-functional teams, including marketing, design, and product development, to create content that drives customer acquisition and retention.• Analyzing content performance metrics using tools like Google Analytics and social media insights, making data-driven adjustments to optimize content reach and impact.• Managing content calendars, ensuring consistent delivery of content aligned with marketing campaigns and product launches.• Engaging with audiences through interactive content• Updating on industry trends and emerging digital platforms to incorporate new content formats and strategies into the content plan. Show less