Sungwan Bae

Sungwan bae

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  • Timeline

    Apr 2009 - Apr 2011

    Public Service Agent

    Seocho City Office
    Jul 2011 - Jul 2011

    Intern

    Citibank Korea
    Jan 2013 - Nov 2018

    Bassist

    Satellights
    Jan 2014 - Apr 2016

    Assistant Producer

    Electronic Arts (EA)
    대한민국 서울 강남구
    Dec 2016 - Jul 2019

    Founder

    Astoria
    Jul 2018 - Nov 2020

    Bassist / Designer / Lyricist

    End These Days
    Jul 2019 - Feb 2021

    Commerce Manager

    Jaseng Bio
    Current Company
    Feb 2021 - now

    Product Manager

    Neosapience, Inc.
  • About me

    Product Manager at Neosapience, Inc.

  • Education

    • Sentinel secondary school

      -
    • New york university

      -
      Bachelor of science media studies

      Studied abroad in Prague from January 2008 to May 2008Took a 3-year-long leave of absence to complete Korea's national service and play in bands

  • Experience

    • Seocho city office

      Apr 2009 - Apr 2011
      Public service agent

      [Alternative to military service]Worked as a service agent at Construction Vehicle Management team under Urban Design Bureau's Construction Division of Seocho City Office

    • Citibank korea

      Jul 2011 - Jul 2011
      Intern

      Translation tasks for Citibank Korea's card marketing department, mainly about premium dining services

    • Satellights

      Jan 2013 - Nov 2018
      Bassist

      I was the leader and founder of Satellights, which was one of the first new school post-hardcore bands in Korea. Composed 4 songs and wrote lyrics for 8 songs before we went on a long hiatus just to break up years later. Designed CD's, t-shirts and jackets that sold out promptly.Discography- 1st digital single: Alpha (available on most distribution channels)- 2nd digital single: Free (was available for free distribution upon request)

    • Electronic arts (ea)

      Jan 2014 - Apr 2016

      Managed builds & contents for FIFA Online 3 and FIFA Online 3M for SEA regions (Thailand, Vietnam, Indonesia, Singapore and Malaysia). Used Atlassian's JIRA and Confluence for tracking issues and documentation. Negotiated monthly monetization plans between EA's own game designers and our partner-publisher Garena's HQ & regional managers for the best possible outcome.Notable experiences include:- Launching FIFA Online 3M in Thailand and Vietnam for both AOS and iOS- Launching regional legendary players- Was a part of converting string files from local documents to cloud documents for real-time localization editing 더보기 취소

      • Assistant Producer

        Sept 2014 - Apr 2016
      • Intern

        Jan 2014 - Sept 2014
    • Astoria

      Dec 2016 - Jul 2019
      Founder

      I started Astoria to launch two streetwear brands--troubledyouth and Symptoms Clothing & Co.--and open an offline store in Mangwon area of Seoul. Endorsed indie musicians in the new school hardcore scene for exposure. Also provided consulting and design services.

    • End these days

      Jul 2018 - Nov 2020
      Bassist / designer / lyricist

      As a bassist at End These Days, I wrote the lyrics for the latest digital EP's title song, Dead End, and composed a rough sketch for an upcoming full length album. Toured Japan, China, and Taiwan. Notable local performances include Gangwon Rock Festival and Busan Rock Festival. Designed t-shirts that sold out promptly.

    • Jaseng bio

      Jul 2019 - Feb 2021
      Commerce manager

      As a commerce manager, I ran 6 web stores and 21 offline stores at Jaseng Bio. On average, I handled about 80 customer service requests per month, using chat bots to automate answers for repetitive questions. Of all 12 products that were publicly open for sale, I designed product detail photos for 6 of them, and did package designs for two products. Since the company was discontinuing most of the products, I stopped SEM or influencer collaborations toward the end of my stay. Also closed the official webstore that I renovated last year, for another reboot.My achievements include:- 250% revenue growth, 1450% fan count growth, and 500% more reviews for Naver Smartstore within 1 year- Using chat bots to stack and queue inquiries due to shortage of staff- Using tablets with text-message CRM tool (Dodo Point) for offline stores to replace an archaic offline membership system that used paper contracts, saving countless hours of manpower and increasing clarity of agreements for marketable audience that we could finally track 더보기 취소

    • Neosapience, inc.

      Feb 2021 - now
      Product manager

      Current:Character Team - ManagerVirtual Human TF PMFormer:Homepage- Sign-up process renewal for minors under the age of 14- Policy management optimization via CMS solution (Intercom)- SEO activity management with Nuxt Content (Github version management, markdown & html audit)

  • Licenses & Certifications