Experience

• 

  Dreamperfect solutions limited

  Dec 2008 - Nov 2013

  Business development lead

  Joined DPS after graduation from University, explore great opportunity within the Telecoms sector for VSAT installation and managed IT services. Won major deals and contracts within the Public and private sector. Ensure customers were provided with the best services according to industry standards.

• 

  Sierra wifi

  Nov 2013 - Oct 2016

  Business development manager

  As a Business Development Manager, I was responsible for business growth and expansion. Proposal writing, presentation and winning major contracts were part of my daily routine. Ensuring long term contracts are renewed and all SLA's were in place and services accurately delivered and on time.

• 

  Sky

  Oct 2016 - May 2017

  Sales advisor

  • Exhibit excellent knowledge of products and services.• Sound judgement of resolving customer’s query, enquiry, and concerns. • Upselling products and services based on customer’s portfolio and helping customers choose tailored solutions according to their needs and household preferences. • Inbound and outbound calls, 80% inbound, always looking for opportunity to sell.• Great technical knowledge in resolving customers technical issues before escalating calls.

• 

  British telecom

  Dec 2018 - now

  Part of the SIP Team delivering excellent services for our Business Customers (BTNET, BT Cloud Voice).Ensuring every complex order are adequately dealt with, from project acceptance to project delivery. As an Order Manager, I ensure all project timelines or milestones are effectively communicated with the appropriate stakeholders keeping them in the loop of how their order is being delivered.

  • Complex Order Coordinator (Order Manager)

    Dec 2018 - now

  • Complex Order Coordinator

    Dec 2018 - now