Sushma Patil

Experience

• 

  JPMorgan Chase & Co.

  May 2011 - Jul 2015

  Team Member

  Responding to Chase Card Members’ Inquires via emails.Providing support as an SME (Subject Matter Expert) for new hires.

• 

  New World, St Martins

  Jan 2016 - now

  Checkout Supervisor

  The role of a checkout supervisor is as challenging as any other role that involves people management. In this role, one is required to be able to deal effectively with staff and customers while ensuring all the other KPIs are in place too. I also have the LCQ Certificate via this company.

• 

  New World St. Martins

  Jun 2017 - now

  Office Clerk

  This role involves Office Administration duties such as bank statement reconciliation, maintaining accounts payable and receivable, vendor and customer accounts, general ledgers accounts, in addition to communicating with vendors, customers, department managers, other employees to resolve any queries. Duties also include cashier and sales verification (cashier reconciliation), payroll, updating and maintaining employee profiles, processing GST (Goods and Services Tax) returns, and much more. A recent addition to this role are the duties (of a Scan Coordinator) such as uploading and printing prices and promotions as and when required and updating product details on the Point of Sale. This role has provided me with in-depth knowledge of systems such as PayGlobal, SAP, etc. Show less

• 

  New World

  Jan 2018 - now

  Office Manager

  My primary role is to plan, organise and control the day-to-day running of the store office, ensuring that all tasks are accurately completed in a timely and professional manner as well as achieving and maintaining wage targets.