Alan Collopy

Experience

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  Cambridge Trust Company

  Feb 2004 - Nov 2019

  Information Technology Manager

  Lead, Coach and Mentor IT Team Members for all Network Administration, Help Desk User Support and Project Management tasksWorked closely with external IT Service Providers for support and project based implementations Primary focus on IT Service Management for internal staffAdministered internal Windows based systems for user access / On-boarding UsersPartner with all Business Lines for support initiatives and projects with an IT touchProject lead for Retail Branch and Back Office expansion, IT Lead for bank acquisition project and Wealth Management expansion at multiple locationsCoached IT staff to grow and improve quality technology improvements, within costs and budgetSought ways to reduce costs while improving technology infrastructure and user productivity, Reduced Telecommunications costs by 10%, Business Continuity / DR Costs by 20%Grew Business Continuity Management Program and IT Risk Assessment by acting as the IT liaisonwith internal and external auditors and Federal/State Regulatory agenciesContributed to the selection efforts for new IT Staff Members, Evaluations, Reviews Information Show less

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  Haverhill Bank

  Oct 2020 - now

  Vice President Information Technology

  Responsible for all user support services, Infrastructure Management, 3rd party IT Vendor Management and Branch Office support. Liaison with External Auditors and Regulatory Agencies from an IT Perspective. Built internal ITAM system, inventory control and all IT documentation.