Experience

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  Capgemini

  Jul 2001 - Dec 2008

  Hsbc, delivery manager, program manager and engagement manager

  - Managed Program delivery for multiple Business Units including Asia Pacific, Europe and North America under HSBC Cards portfolio for staff facing front end applications worth over £5 million.- Achieved team growth from a team of 10 to 100+ associates at offshore as Delivery Manager - Handled successfully multiple cards releases under each Business Units along with its visa/master compliance releases.- Managed SOW, Bell curve, Staffing and allocation for associates working in the team. Show less

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  Capgemini

  Aug 2009 - Aug 2013

  • As part of the Guidewire Claims Transformation Program, managed delivery for end to end solution along with Financial management and managed a high standard of the delivery for Business Intelligence and Finance projects while maintaining the contribution margin of 40%.• Responsible for integration of Guidewire system with Oracle Financials for Finance implementation and building Dataware house for the Business Intelligence System.• Involved in pre-sales and designing the solution for a winning proposal of £ 150M for a divestment project of data centre migration. • Led a multi-cultural and cross functional team of 50 associates working from different geographical locations and successfully delivered multiple releases for one of the biggest Claims Transformation Program.• Structured, negotiated service contracts with various vendors and led the vendor selection process resulting in cost savings of £70,000. Show less

  • Direct Line Group, Program Manager

    Jan 2010 - Aug 2013

  • BARCLAYCARD, Delivery Manager/ Program Manager

    Aug 2009 - Dec 2009
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  Infosys lodestone, financial services

  Sept 2013 - Feb 2015

  Management consultant

  • Rescued a sinking project by driving 3rd Party vendor teams to deliver the promised value to the client by putting together the right process, people and tools.• Set up the direction of the program and recommended options for approaching the applications for getting their buy-in to move to strategic platform.• Worked on a winning RFP for setting up a PMO for Transformation Programs for one of the Financial Services Firms.• Contributed towards the RFP for drafting a solution and proposal for a Wealth Management client for their process documentation and optimization requirement. Show less

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  Accenture

  Feb 2015 - May 2018

  Program and engagement manager - senior manager

  Technology Senior Manager/Project and Program Manager• • Successfully led and delivered Duck Creek Billing implementation for one of the insurance clients with a team of 40+ members from Accenture, 3rd parties and client teams by overcoming various challenges such as an aggressive timeframe, teams across 3 different continents, demanding clients and difficult 3rd party vendor.• Formed Duckcreek Billing Capabilities within the organization and reduced the dependencies on 3rd party while delivering the home insurance project – in order to be able to embark on Motor insurance journey without involving the 3rd party.• Authored the Program Test Strategy document, estimated and planned circa 5K man days of testing effort across phases, organisations and locations.• Improved defect identification and remediation cycles. Implemented programs to identify and drive early test adoption and Agile principles during the project. Show less

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  Direct line group

  May 2018 - Jun 2021

  Program manager/workstream lead

  • Currently working as Delivery Lead for secondary sources for IFRS17 program. The responsibilities include outlining the scope and deliver the data needed for IFRS17 calculation engine.• Delivered a new middleware platform using agile methodology for Finance Transformation Program which involves migration of current Finance platform from Oracle EBS to Oracle ERP.• Working with business for defining/updating the requirements, process maps and with technology to deliver the middleware platform for consuming the feeds from different source systems across the organisation.• Successfully led and delivered technology and business change for various personal and commercial line Inbound projects for Finance Workstream as part of their respective transformation programs. This also involved launch of new product using Artificial Intelligence for pricing calculations.• Resolved multiple conflicts between various inbound programs and Finance Workstream by articulating and addressing key dependencies and defining minimum viable product (MVP). Show less

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  Amazon web services (aws)

  Jun 2021 - now

  Global engagement manager