Michael Zahra

Michael Zahra

Followers of Michael Zahra865 followers
location of Michael ZahraSydney, New South Wales, Australia

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  • Timeline

  • About me

    Service Delivery Director at AirTrunk

  • Education

    • University of Technology Sydney

      2014 - 2018
      Bachelor of Business Management and Finance With Distinction

      Deans Merit List x 3

  • Experience

    • IKEA Australia

      Jan 2015 - Aug 2019

      Coordinated a team in receiving, replenishing, picking and outbound deliveries for IKEA Customer Distribution Centre (CDC). Responsible for compliance to SOP's for quality and safety. Close liasion with multple stakeholders including the third party delivery partner. Coordination of Commercial Activities of the IKEA Food Team; specifically Bistro and Swedish Food Market sections of the store. Managed the procurement, FIFO replenishment, invoicing and stock taking of the IKEA Marsden Park Food department.

      • Shift Coordinator

        Jul 2017 - Aug 2019
      • Commercial Team Leader

        Oct 2016 - Jul 2017
      • Storeman

        Jan 2016 - Oct 2016
      • Logistics Co-worker

        Jan 2015 - Jan 2016
    • AirTrunk

      Sept 2019 - now

      Oversee the soft services (non-critical infrastructure) of the two AirTrunk Data Center campuses in Sydney. - SYD1 SYDNEY WEST - A hyperscale campus with multiple diverse buildings and a total capacity of 130+MW. - SYD2 SYDNEY NORTH - A hyperscale campus with multiple diverse buildings and a total capacity of 120+MW.Inclusive of Change Management, Vendor Management, Customer Experience, Physical Security, Project Management, Process Management amongst others. Developed and maintained an extensive amount of Standard Operating Procedures in one of the largest hyperscale Data Center campuses in Asia Pacific.Onboarded the soft services aspect of an AirTrunk campus to the SYD2 SYDNEY NORTH campus.

      • Service Delivery Director

        Jul 2024 - now
      • Service Delivery Manager

        Sept 2023 - Aug 2024
      • Building Services Manager

        Jul 2022 - Sept 2023
      • Building Services Coordinator

        Jun 2021 - Jul 2022
      • Security Supervisor

        Sept 2019 - Jun 2021
  • Licenses & Certifications

    • Data Centre Design Awareness

      DCPRO Training (APAC)
      Feb 2020
    • The Essential Negotiator

      The Gap Partnership
      Nov 2024
    • ICAM Lead Investigator

      Safety Wise
      Nov 2022
    • ITIL 4 Foundation Level

      PeopleCert
      Jan 2022
    • The Duke of Edinburgh's International Award

      The Duke of Edinburgh's International Award - Australia
      Jan 2013
  • Honors & Awards

    • Awarded to Michael Zahra
      Deans Merit List Faculty of Business Jun 2015 Ranked in the top 2% of students in the University Faculty.
    • Awarded to Michael Zahra
      Duke of Edinburgh International Gold Award The Duke of Edinburgh's International Award Australia Oct 2013 Personally awarded by Prince Edward, Earl of Wessex.