Michael Zahra

Experience

• 

  IKEA Australia

  Jan 2015 - Aug 2019

  Coordinated a team in receiving, replenishing, picking and outbound deliveries for IKEA Customer Distribution Centre (CDC). Responsible for compliance to SOP's for quality and safety. Close liasion with multple stakeholders including the third party delivery partner. Coordination of Commercial Activities of the IKEA Food Team; specifically Bistro and Swedish Food Market sections of the store. Managed the procurement, FIFO replenishment, invoicing and stock taking of the IKEA Marsden Park Food department.

  • Shift Coordinator

    Jul 2017 - Aug 2019

  • Commercial Team Leader

    Oct 2016 - Jul 2017

  • Storeman

    Jan 2016 - Oct 2016

  • Logistics Co-worker

    Jan 2015 - Jan 2016
• 

  AirTrunk

  Sept 2019 - now

  Oversee the soft services (non-critical infrastructure) of the two AirTrunk Data Center campuses in Sydney. - SYD1 SYDNEY WEST - A hyperscale campus with multiple diverse buildings and a total capacity of 130+MW. - SYD2 SYDNEY NORTH - A hyperscale campus with multiple diverse buildings and a total capacity of 120+MW.Inclusive of Change Management, Vendor Management, Customer Experience, Physical Security, Project Management, Process Management amongst others. Developed and maintained an extensive amount of Standard Operating Procedures in one of the largest hyperscale Data Center campuses in Asia Pacific.Onboarded the soft services aspect of an AirTrunk campus to the SYD2 SYDNEY NORTH campus.

  • Service Delivery Director

    Jul 2024 - now

  • Service Delivery Manager

    Sept 2023 - Aug 2024

  • Building Services Manager

    Jul 2022 - Sept 2023

  • Building Services Coordinator

    Jun 2021 - Jul 2022

  • Security Supervisor

    Sept 2019 - Jun 2021