Mahmoud Aref

Experience

• 

  Vodafone

  Jul 2009 - Feb 2012

  Customer Care Agent

  Customer service

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  Paris for perfumes

  Jan 2013 - Jun 2013

  Sales Team Leader

  achieve sales targettrain and couch my teamsolving problems of staff and customercall head office for the products that we need

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  Damas Jewellery

  May 2013 - now

  Sales Representative

  Diamond and Gold salesachieve sales target

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  Damas Jewellery LLC

  Aug 2014 - now

  CAREER SUMMARY: 6 years of experience in customer service and jewelry retail with career growth from sales consultant to Assistant store manager then to be Store Manager. The position of the Store Manager I found the most effective in achieving my professional development goal. My job responsibilities as a Store Manager are: 1.key performance indicators (KPI) to improve the ATV, UPT, AUP of my store and improve store profitability and achieve sales target. 2.Damas Standards#To ensure that all staff are following the Damas standards (grooming, punctuality cleanliness, display). 3.stock control #To maintain stock level and improve ROI and STOR.#To capture the maximum data from the customer accurately. 4.Team management #To create an aniveroment that depends on trust , respect, , cooperation and love.#To establish the effective team work and proper communication with staff. #To motivate the staff.# To set the proper training, role plays and coaching for staff. Show less

  • Store Manager

    Apr 2017 - now

  • Assistant Store Manager

    Aug 2014 - now
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  Jawhara Jewellery

  Sept 2019 - now

  مدير متجر