Imani Williams

Experience

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  ZARA USA

  Jun 2018 - Aug 2019

  Sale Associate

  -Consistently meet or exceed sales targets by actively engaging with customers, upselling and cross-selling products, and closing sales. Effectively communicate promotions and discounts-Assist with receiving and organizing merchandise. Monitor and restock inventory levels on the sales floor to ensure product availability.-Work collaboratively with team members to achieve sales goals and ensure a positive shopping experience for customers-Operate cash registers and POS systems accurately for cash, credit card, and electronic transactions. Handle returns and exchanges efficiently. Show less

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  Freelance Fashion Design

  May 2020 - Jul 2022

  Fashion Designer

  -Provide clients with made-to-custom design service; generating $4,000+ in revenue -Self-taught patternmaking, design work, and fabric customization -Conduct market research to identify emerging trends and consumer insights.-Implement ad campaigns through Tik Tok and Instagram Ads to increase product viewability and generate sale-Create mood boards and concepts through Pinterest for photoshoots to document portfolio

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  Apple Bank

  Dec 2020 - Jul 2022

  Customer Service Specialist

  -Identified and assessed customer needs to provide accurate information and solutions by responding to customers via phone and email in a courteous and timely manner-Collaborated with other departments to resolve complex customer issues-Maintained accurate records of customer interactions and transactions in the CRM system-Provided product recommendations and upsell/cross-sell opportunities when appropriate-Continuously improved product knowledge and customer service skills through training and self-development Show less

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  Accent PR Agency

  Sept 2021 - Sept 2021

  Intern

  NYFW 2021- Tanya Taylor and Teyana Taylor x PrettyLittleThing-Assisted in show production by properly accommodating show invitees -Review press clippings-Organized show layout to be visually pleasing

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  Freelance social Media Manager

  Oct 2021 - Jul 2022

  Freelance Social Media Manager

  -Increase followers and engagement through interactive media posts made through Canva and copywriting engaging captions -Create a content calendar to schedule posts and maintain feed aesthetic -Research brands that fit within influencer aesthetics for potential collaborations and seasonal activations.-Contract brand deals with partners to ensure appropriate compensation for influencer

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  Horizon Media

  Jun 2022 - Oct 2023

  Assistant Media Planner

  -Assist in the organization and presentation of media-specific documents such as media plans, objective and strategy decks, through Microsoft Word, Excel and PowerPoint.-Manage day-to-day correspondence with key partners: vendors, partner agencies, creative media, and social clients-Monitor and update multiple campaigns during various stages to ensure campaign success and completion.; report any placement changes-Negotiate ad placement deals with partners for the best spend per dollar for clients-Compile live ad placements during campaigns into a deck to present to clients during post-campaign reporting -Calculate post-campaign reporting metrics ( impressions, viewability, CTR, etc.); highlight any notable performances or discrepancies -Utilize effective time management skills to complete daily tasks and meet deadlines Show less

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  Theophilio

  Sept 2023 - Sept 2023

  Intern

  -Support production needs for editorial photoshoots and events-Maintain organization of sample closet and merchandising of current men’s, women’s, and accessories collections in the showroom.-Organize models for lookbook and editorial photoshoots

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  LUAR WORLD

  Sept 2023 - Sept 2023

  Intern

  -Support production needs for editorial photoshoots and events-Maintain organization of sample closet and merchandising of current men’s, women’s, and accessories collections in the showroom.-Organize models for lookbook and editorial photoshoots

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  BEN ONI JEWELRY

  Oct 2023 - Dec 2023

  Head of Sales and Business Development
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  Alice + olivia

  Feb 2024 - Feb 2024

  Intern
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  LUAR WORLD

  Feb 2024 - Feb 2024

  Intern
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  PulsePoint

  Apr 2024 - now

  Account Coordinator