Kumkum Pahuja

Experience

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  Emporio Armani

  Feb 2022 - Jun 2022

  Fashion Consultant
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  Freelance

  Jun 2023 - Nov 2024

  Fashion Stylist
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  Growthify Media

  Aug 2024 - Nov 2024

  Social Media Manager
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  Onlyne Reputation

  Nov 2024 - now

  Client Success Head | Brand Strategist

  Brand Identity & Strategy: Developed and implemented a brand strategy aligned with our ORM values, enhancing brand consistency across multiple platforms.Content & Storytelling: Oversaw the creation of compelling narratives and case studies, emphasizing the effectiveness and impact of ORM solutions.Brand Partnerships: Established partnerships with aligned brands and influencers, successfully expanding brand reach.Customer Success Management: Led client onboarding, training, and product demonstrations, empowering clients to utilize the platform to its fullest.Relationship Building: Cultivated strong client relationships through consistent communication, resulting in increased client satisfaction and retention.Risk Management & Client Advocacy: Proactively managed client escalations and shared feedback with internal teams, influencing product development to meet client needs. Show less