Benjamin Brown

Experience

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  California Rooter & Plumbing

  Jan 1995 - Sept 2000

  Field Supervisor

  Full service plumbing and repair. Journeyman plumber, Field Supervisor position. Trained new technicians on basic plumbing and advanced skills. Supervised crews on re-pipes of waste, water and gas. Conducted all phases of plumbing, from minor drains to major repairs.CERTIFICATIONSOSHA 30hr CertifiedConfined Space Certified

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  Rooter Plus

  Sept 2000 - Feb 2003

  General Manager

  Managed a team of 24 employees at the Orange County location; maintained and supervised operations of other offices located in Ontario and San Diego. Conducted field performance reviews to maintain QA/QC standards to ensure client satisfaction. Built relationships with clients to promote new business.Maintained Client database to increase and maintain new business; maintained scheduled maintenance database to improve client satisfaction. Maintained vendor database to increase available parts and materials. Acquired new commercial clients and data to build a base for future business.Generated daily, weekly and monthly sales and P&R reports for the corporate office and sales field.Developed strong sales oriented plumbers through successful leadership, mentoring and training. Organized sale courses and training plumbers to increase abilities of each person at their own level of learning; taught advanced plumbing courses and code classes.Followed-up on employees for routine performance evaluations and promotions.Trained office staff for dispatching and call taking in order to meet or exceed client expectations. Show less

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  Ben's Quality Pump Services

  Feb 2003 - Jun 2008

  Owner

  Managed all aspects of a successful plumbing business operation. Consulted with builders and superintendants on pre plan check for best locations for pump systems, estimating for groundwork and all phases of project through completion. Conducted fieldwork, installation of systems, invoicing, job forecasting and business development. Built and maintained client database to increase and maintain new business. Maintain scheduled maintenance database to improve client satisfaction. Maintained vendor database to increase available parts and materials. Pumps and controls specialist - identified and evaluated problems with system controls, pumps and piping. Retrofit new pump system technology to existing tanks; designed and engineered new installations and provided/performed solutions. Worked with electrical systems and electronic control systems of pumps and panels. Show less

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  KBR, Inc.

  Jun 2008 - Apr 2009

  C.J.O.A. Plumber

  Imbedded with the Military Assigned to utilities plumbing department - constructed, maintained, serviced and repaired all facilities at assigned location; conducted project assessments and take offs. Worked with Afghan nationals and taught basic plumbing and advanced skills; assisted in other departments as needed, performing electrical and carpentry. As member of CJOA team Sharana, traveled to assigned FOBs and built, repaired and maintained all plumbing as well carpentry and assisted electricians with projects as needed. Established outstanding relationships with all military personnel and command structure at assigned locations by getting the job done and making it work with limited resources and time. Show less

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  ARS Rescue Rooter

  May 2009 - May 2010

  Operations Manager

  Managed daily schedule of workload, right tech for each job, collected invoices and checked for accuracy and paymentPerformed daily coaching of each tech, conducted daily training classes to increase the techs ability to service each client correctly, increase revenue and reduce recalls.Provided fleet maintenance of 28 trucks, maintained truck stock and drain equipment, handled customer concerns and complaints within 24 hours and saw through to completionConducted daily tracking of all dig jobs in progress.Increased morale by building teams; mentored techs individually and shared knowledge of the trade.Increased sales and met or exceeded all goals for profit and volume for the year of 2009. Cross-trained in jobsite safety inspections, OSHA standards, employee injury reduction and reporting for work comp. Dig safety and confined space certified. Show less

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  DynCorp International

  Feb 2011 - Aug 2012

  Plumbing Supervisor

  Establish standard guidelines for camp operation and maintenance in the Plumbing Department. Follow SOP for conducting all services and inspections in maintaining full support of LOGCAP IV. Daily, weekly & monthly inspection of all facilities on density list.Respond to all service calls in a timely manner and all emergency service calls in two hours or less. Train all FNs in proper plumbing procedures and safe work ethics; maintain plumbing inventory and reorder stock; maintain all data regarding SORs and LOTDs as well as inspection recordsSupport all other trade departments as needed. Show less

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  AMPAM Parks Mechanical

  May 2014 - Aug 2014

  Project Manager
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  Taylor Contracting Services

  Jun 2014 - Feb 2015

  Plumber

  Remodel of bathrooms and kitchens, all demo work and removal and replacement of existing plumbing, design and installation of bathroom and kitchen, Project manager through completion, client relations.