Phoebe Ward

Experience

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  TK MAXX

  Oct 2017 - Mar 2020

  Sales Associate

  Not only was it a Saturday job during my A Levels but it massively developed my professional outlook as my first job. Working for almost 3 years in retail exposed me to so much, throwing me in the deep end of a public-facing role. - Greeted and assisted customers on the sales floor, ensuring excellent customer service by delivering the ultimate experience- Worked on a team with 10 other sales associates to boost sales goals, conversion, and units per transaction through constant communication and celebrating accomplishments- Understood and delivered TK Maxx's philosophy and lifestyle to the customer Show less

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  Digital Marketing Freelancer

  Feb 2019 - Mar 2019

  Shadow experience

  I shadowed a local digital marketing freelancer to get a taste of the world of marketing.- Learning about marketing automation through the CRM and CMS (Word Press) systems and seeing it play into action- Introduction to the language of HTML and CSS and how it is structured- Client video calls on updates and meetings

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  Softwerx

  Jul 2020 - now

  I coordinate and manage all aspects of Softwerx's marketing events (online and in-person), from planning, to execution, to evaluating success afterwards. I create inspiring events in the B2B cybersecurity space partnered with key industry players such as Microsoft.

  • Events Lead

    Nov 2024 - now

  • Events Marketing Coordinator

    Nov 2023 - Nov 2024

  • Outreach and Events Coordinator

    Aug 2021 - Nov 2023

  • Microsoft Research Analyst

    Jul 2020 - Aug 2021