Billy Wooten

Experience

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  Target

  May 2007 - Jun 2011

  Assets Protection Lead

  Oversaw a $32 million sales-per-year store's operations, strategizing to diminish losses and bolster safety, influencing team adherence to safety protocols, and utilizing KPIs for resource allocation to mitigate internal and external theft. Led a security team in deterring theft and ensuring safety, trained peers in loss prevention technologies, and collaborated with HR on recruitment, contributing to community engagement through annual event planning.

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  Georgia State University

  Jun 2011 - May 2012

  Graduate Research Assistant

  Collaborated with GSU IT staff on an instructional design project, developing and posting multimedia online lessons for the OLLI pre-school training program, including recording voice-overs. Engaged in data mining and analysis for a study on undergraduate students' use of web tools, identifying key patterns and insights.

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  Georgia Quick Start

  Feb 2012 - Feb 2013

  Training Consultant

  Conducted thorough training needs assessments and crafted tailored instructional designs, including comprehensive classroom and on-the-job training programs for manufacturing and warehousing clients, supplemented with custom job aids and manuals, and delivered effective on-site training for up to 25 participants.

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  The Home Depot

  Feb 2013 - Sept 2013

  Training Specialist

  Expert in designing, developing, and facilitating dynamic eLearning modules and training courses, complete with comprehensive job aids and manuals, while continually assessing and enhancing training effectiveness within SSC/Call Center environments through meticulous analysis and feedback.

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  Federal Reserve Bank of Atlanta

  Oct 2013 - Jan 2021

  Senior Technology Adoption Specialist

  Orchestrated extensive IT training programs at the Federal Reserve, advancing technology adoption for 20,000 employees and leading initiatives to align with organizational needs. Fostered a culture of continuous learning and development through diverse teaching methodologies, ensuring the strategic alignment of projects and enhancing overall client service delivery.

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  Federal Reserve Bank of Richmond

  Jan 2021 - Oct 2023

  Technology Adoption Business Advisor - Experienced

  Championed agile adoption and led the Technology Adoption team at the Federal Reserve, driving operational excellence and fostering continuous improvement. As a senior advisor, I excelled in delivering strategic direction, managing tailored business solutions, and facilitating cross-functional collaboration to meet complex business challenges and achieve key objectives.

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  Federal Reserve Bank of Atlanta

  Jan 2024 - now

  Senior Technology Consultant

  Provides strategic IT counsel and direction to the Bank's business areas as it relates to end user technologies. Knowledgeable of business initiatives and how end user technologies can address issues, challenges and concerns and complement existing processes. Evaluates and analyzes the effectiveness and implications of new and/or emerging end user technologies to changing business needs, requirements and operational changes and provides options for utilizing the technologies as appropriate. Develops programs and participates in the development of training materials and user training to assist in knowledge sustainability of existing tools and/or enhanced features and new functionality of automated applications and tools. Provides a high level of diverse technical experience related to leading, studying and analyzing solution needs, application development, system process analysis and process re-engineering. Has a high aptitude to learn new end user technologies as they emerge into the industry. Consults will all levels of management, staff and clients on end user technologies, products and solutions for business problem-solving and decision-making. Meets with customer groups to learn about their business- processes and technology challenges. Identifies options and recommends integrated solutions to solve business problems. Leads local Change Champion network and actively participates in System-level related groups. Promotes IT innovation and continuous improvement throughout the organization and uses it strategically to inform and serve the business areas and their initiatives and strategies. Leverages relationships across the Federal Reserve System IT, IT industry communities and IT vendors to stay informed of technology direction, investments, and integration potential. Proposes strategic technology recommendations to senior level management. Show less