Yogesh Thakur

Yogesh Thakur

Assistant Manager - Quality and Delivery

Followers of Yogesh Thakur11 followers
location of Yogesh ThakurMaharashtra, India

Connect with Yogesh Thakur to Send Message

Connect

Connect with Yogesh Thakur to Send Message

Connect
  • Timeline

  • About me

    User

  • Education

    • Shivaji University, Kolhapur

      2001 - 2004
      Master of Computer Applications - MCA Computer
  • Experience

    • GeometricPLM

      Dec 2009 - Oct 2011
      Assistant Manager - Quality and Delivery

      Hands on Quality Management System (QMS) implementation experience. Managed Service Delivery.

    • Capgemini Technology Services India Ltd

      Oct 2011 - now

      Worked as a Process Consultant, Process Coach and as a first point of contact for multiple Processes such as:• Service Assets and Configuration Management (SACM)• Change Management• Incident Management• Performed Configuration Management Database (CMBD) Migration activity.• Worked as Incident & Service Asset and Configuration Manager • Worked as Quality Manager. Involved in ISO 9001, 20000 process consultation. Hands on Process implementation, Metrics Implementation & Reviews, Process and Product Audits

      • Operations Lead and Service Level Management (SLA) Manager

        Jun 2021 - now
      • Service Asset & Configuration Manager (SACM)

        May 2018 - Jun 2021
      • Quality Assurance Manager

        Sept 2016 - Dec 2018
      • Senior Process Analyst

        Oct 2011 - Oct 2016
  • Licenses & Certifications