Jane Wommack, CHDM

Experience

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  Club Corp.

  Aug 2012 - Aug 2015

  Youth Counselor
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  Walt Disney World Swan and Dolphin

  Apr 2016 - Dec 2017

  Guest Service Agent

  • Fostered an environment of extraordinary individual guest experiences in a 1,501-room resort.• Expertly assisted guests, anticipating and preparing for their arrival, the creation of itineraries during their stay with their interests and feedback, and assisting in their departure.• Personally recovered and ensured the resolution of any service issues.

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  Hilton

  Feb 2018 - Jul 2018

  Revenue Management MDP

  • Joined Hilton’s Management Development program with a focus in revenue management.• Trained in all departments from front desk, reservations, and housekeeping.• Utilized OnQ Revenue Management systems and Global Revenue Optimization to determine the best pricing and rate strategies to maximize return on investment (ROI).

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  DoubleTree by Hilton

  Sept 2018 - Sept 2020

  Complex Revenue Analyst

  • Analyzed forecasted data, created recommendations on improvements to existing revenue production plans and dynamic forecasting models showing the margins for improvement.• Communicated effectively to executives about daily rates, reporting, and B2B contacts.• Oversaw the auditing of prior revenue and future forecasted revenue by the production of quality revenue reports, resolving rate discrepancies.

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  Charles Schwab

  Sept 2020 - Feb 2022

  Relationship Specialist

  • Enthusiastically took ownership of service opportunities, creating & maintaining valuable customer relationships.• Working closely with advisors to assist with account management, money movement requests, consistently following Schwab policy and compliance protocols.• Ensured quality transactions all money exchanges and movement, significantly reducing and discrepancies.

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  Aimbridge Hospitality

  Mar 2022 - now

  Ecommerce Manager
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  Peachtree Group Hospitality Management

  Sept 2024 - now

  Digital Strategy Manager