Luca Moser

Experience

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  Ochsner Sport

  Aug 2020 - Jul 2021

  Detailhandelsfachmann i.A.

  As I embark on my first year of pursuing the "Detailhandelsfachmann EFZ" qualification at Ochsner Sport, I have had the invaluable opportunity to gain practical experience in a prominent company. This experience has provided me with valuable insights into the dynamic fields of Marketing and Sales. It has allowed me to witness firsthand the intricacies of these areas and develop a comprehensive understanding of their impact on business success.➣Maintain and improve customer loyalty and customer satisfaction.➣inventory management in the pos and warehouse➣merchandising measures in the pos➣integration into social media (small video project) Show less

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  WeRun - Running Performance Spezialist

  Aug 2021 - Jul 2023

  Detailhandelsfachmann i.A.

  In my pursuit of becoming a "Detailhandelsfachmann EFZ," I have discovered immense satisfaction in the world of SOCIAL MEDIA & MARKETING at werun. Alongside this role, I take great pleasure in providing exceptional customer service, building strong customer relationships and ensuring customer satisfaction. Drawing from my experience in sales, I bring a deep understanding of the importance of customer engagement and loyalty to my work. ➣ Sustaining and enhancing customer loyalty and satisfaction➣ Establishing and implementing frameworks alongside project leadership for weekly community runs, resulting in an increase from 3 to 15 runners per week and reinforcing customer retention through the running club's satisfaction➣ Developing and disseminating internal training materials➣ Formulating and executing marketing ideas and concepts➣ Planning and managing both internal and external communications Show less

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  Swiss Athletics

  Jan 2022 - Jul 2024

  Junior Mid-Distance Runner

  Two laps of the track 🔁As a former middle-distance runner, I can look back on a time full of learning that has had a huge impact on me. I completed numerous training sessions on the track and had the honour of taking part in the 2022 European U18 Championships in Jerusalem. This remarkable experience allowed me to get to know a new level of competition at an international level and to prove my skills.During this time, I also took on the administration and acquisition of sponsors myself and mastered accounting tasks. Sport has enormously strengthened my skills in areas such as resilience and stress management. I have learnt how to deal with criticism and use it as a driver for continuous improvement. My commitment to excellence and my drive to achieve ever better results have been shaped by these experiences. Show less

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  SWICA

  Aug 2023 - now

  As a trainee in the field of occupational health management, I am looking forward to immersing myself in the exciting world of occupational health management. This position offers me the opportunity to further develop my skills in health promotion and project management.➣ Participation in the conception and implementation of projects in health and HR management➣ Quality assurance of the concept for occupational health management➣ Preparation of KPI reports and development of concepts based on them➣ Sub-project responsibility for testing in the national ‘Absence management’ project➣ Sub-project responsibility for the implementation of the national pilot project ‘Scayan’➣ Conceptualisation, planning and introduction of the ‘Lauftreff@SWICA’ project➣ Stakeholder management for major internal and external projects➣ Ensuring compliance with project plans and monitoring progress➣ Creation and development of various documentation and presentation materials for projects with the target group C- to B-level executives➣ Planning, creating and publishing communication plans for internal purposes Show less As a Customer Relation Intern, I am delighted to engage in the dynamic world of customer care. This role allows me to foster strong customer relationships and further develop my skills in the field of customer service/relationships and sales.➣ Maintain and improve customer loyalty and customer satisfaction➣ Implementation of measures to retain and win back customers ➣ New and existing customer acquisition & active market cultivation➣ Assistance with the training of our department-trainees➣ Preparation of offers & processing customer correspondence in the private customer business from SWICA Show less

  • Corporate Health-Management Intern

    Aug 2024 - now

  • Customer Care & Relationship Intern

    Aug 2023 - Jul 2024
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  Swiss Armed Forces

  Jan 2025 - now

  Regimental Accountant (MP RS 19-1)

  Regimental accountant of the MP RS 19-1 in Sion (Ger/Fr).➣ Responsible for the management of finances (around CHF 750'000)➣ Supplementary sub-function as driver and post office dispatcher for managing mail distribution