Hamza Haseeb

Experience

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  Amazon

  Jun 2020 - Jan 2021

  Virtual Chat Associate
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  Centre for Management Studies, Jamia Millia Islamia Central University

  Mar 2021 - Jun 2022

  Corporate Relations and Placement Coordinator
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  Toppr

  Jun 2021 - Dec 2021

  Project Management Intern

  Stakeholder Management- Worked on Hiring of Senior Faculties, Jr. and Sr. OTs and SMEs- Worked on screening AVP and AGM and other senior level associatesaccording to the business requirements during the course of expansion.- Working on the hiring of media, content and animation roles- Research on the issues being raised in the process and finding out thesolutions.- Used both Waterfall and Agile approaches to execute the projects.

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  SoftwareOne

  Jan 2023 - now

  Procurement Associate

  • Sourcing of softwares from RFP/RFQ until the delivery and contract that is requested by the clients through inside sales.• Manage relationships and reseller agreements with publishers, distributors, and vendors to negotiate quotes and establish favorable terms.• Working as a crucial part of the New Delivery Model and working as a Subject Matter Expert-Level 1 for Publishers which includes Adobe, Autodesk, Think-Cell, Nitro, DocuSign, KOFAX, Corel,• Assisting in enhancing the quality of the individuals in the team from 86% to 94% and assisted in improvise the SLAs from 91% to 97% to produce better results and improve customer deliverables, satisfaction and their overall experience• Conduct research on software solutions based on client needs and relevance.• End to end procurement of software, hardware and services for businesses.• Acting as a consultant for the customers and suggesting and providing alternatives to thecustomers according to their needs and providing them favorable terms.• Take ownership of tasks, exploring opportunities to add value and accomplish organizationalgoals using LEAN management for supply chain effectiveness.• Helping Clients managing their software portfolio and offer a leading-edge procurementservice which covers the lifecycle of a software license.• Exceeded annual goals with client renewal rate above 100% for over 500 accounts.• Provide support to customers, partners, sales representatives, and other team members.• Efficiently manage multiple tasks as an individual contributor, achieving allocated SLAs with 100% meet-up of turnaround time in procurement operations.• Managed and maintained a 98% quality across the services and delivery. Show less