Jason Sele

Experience

• 

  Northwest Physicians Mutual Insurance Company

  Mar 1988 - Dec 1994

  Network Administrator/Programmer Analyst

  Developed physicians malpractice claims database and billing system. Managed the enterprise network system, coordinated help desk support, and oversaw installation of all network software. Managed IT budgets, coordinated outsourced projects, purchased hardware and software. Worked with physicians in their offices to install a WAN solution in cooperation with the local physicians association. • Developed the company's claims database and billing system that was in use for 15 years before the company was acquired.• Designed and implemented entire company network infrastructure. Show less

• 

  Network Connections. Inc.

  Dec 1994 - Sept 2000

  Owner/Network Architect

  Chief architect and owner of a computer network consulting company. Managed 10 tech staff with contracted projects for local businesses. Maintained roughly 600 computers with 40 primary accounts city-wide. Installed and maintained Microsoft Windows servers, Novell servers, routers, switches, Internet connections, phone systems, VPN's, backup solutions, anti-virus software, accounting software, email systems, desktops, laptops, PDA's and other network related hardware and software. Met with business owners and executives to recommend solutions for their companies and established long-term trusted relationships. Developed software applications to improve company processes. Created project plans and proposals, managed contracts, hired and mentored tech staff and built a successful business from the ground up. • Developed a cell phone billing system for an association so that they could apply association rates to standard cell phone charges. This program reduced their billing process from 10 days to 8 hours. • Implemented a 50 station computer network with two small-business servers in 48 hours so that the client could shut down on Friday and be operational on Monday morning. Show less

• 

  Multnomah Publishers

  Sept 2000 - Jul 2007

  Chief Technology Officer

  Managed all IT initiatives for this publishing company. Oversaw development of several major software applications including industry recognized title data warehouse, royalties tracking system, sales reporting system and inventory analysis tools. Planned enterprise network systems, security, integration to company's distribution center, employee training, hiring and mentoring of tech staff. Switched the company from Novell to Windows 2003 platform and implemented SQL Server, Exchange Server, Active Directory, IIS Server and other windows-based systems. Revamped the company's editorial process from Quark to InDesign. Installed CRM software solution. Planned and developed enterprise e-commerce site with integration to backend SQL Server and AS/400 distribution systems. Supported MAC, PC and Linux environment. Created and managed efficiency team with 10 members from various departments in the company. Oversaw IT budget of $600K per year. Participated in the publishing association's data standards sub-committee and e-commerce sub-committee. Technology Coordinator and speaker for the IT track of the annual Publishing University conference.• Improved efficiency with real-time sales reporting and analysis tools that eliminated the need for 2 full-time positions in the company at a savings of $90K per year.• Developed an e-commerce website and centralized database with integration to the company's backend SQL Server reducing the lead time from production to consumer by 3 weeks. Achieved the lowest Barnes & Noble data error rate of all 400 companies in our industry.• Led efficiency team projects over 20 weeks during cost reduction phases of the company resulting in a savings of $100K per year by analysis and elimination of bad clients, staff training efficiencies and workflow improvements. Show less

• 

  Integra Interactive, Inc.

  Sept 2007 - May 2008

  Vice President of Technology

  Oversaw tech support team, project development, network administration and long-range vision. Tapped to implement a new data warehouse initiative to provide book data and sales statistics to publishers from retail POS data. Final decision for customer service challenges. Prioritized resources in a fast-paced environment. Managed inventory for production of kiosks. Converted email system to Microsoft Exchange and improved customer service tracking system. Researched and installed state-of-the-art VOIP phone system. Installed new network infrastructure using Windows 2003 servers.• Implemented a VOIP phone system that reduced the cost of customer support calls. • Changed the workflow process for customer delivery and support calls allowing the same number of staff to double the volume of closed cases per week. • Coordinated the production and delivery of kiosk systems to 650 retail stores for delivery of music via CD burning. Supported the web-based infrastructure for equipment updates. Show less

• 

  Bright Wood Corporation

  Mar 2009 - Nov 2011

  IT Director

  Information Technology leader of 10 staff including help desk support, network administration, application development and database management. Ground-up implementation of Microsoft Windows 2008 R2 servers, SAN, Exchange Server, Hyper-V cluster, Cisco network topology, ISA Sever, Forefront Server, Configuration Manager, Lync Server, SharePoint, Data Protection Manager and other Microsoft technologies. Managed C# and .NET internal application development using SQL Server and Oracle Server backend. Planning and implementation of Microsoft Dynamics ERP solution for manufacturing process, payroll, HR, accounting, and integration to existing systems.•Created 5 year technology vision and sold leadership on a revamp of company network infrastructure and software initiatives including ERP replacement solution.•Managed $1.2 Million annual IT budget and reduced yearly maintenance costs.•Trained entire company staff on Microsoft Outlook, Microsoft Office with new implementation.•Re-engineered network servers, storage systems, remote connectivity and security.•Re-structured application development direction to fit new strategic vision of IT. Show less

• 

  McFarland Cascade

  Nov 2011 - Mar 2013

  Director of Information Technology

  Information Technology leader of 14 staff plus external consultants including help desk support, network administration, application development and database management. Management of staff for Windows 2008/2012 servers, SAN, Exchange Server, Hyper-V server cluster, VMware, Cisco network topology, VOIP phone system, Video conferencing, Linux, SharePoint, Wireless, Fiber, VPN, MPLS, SQL Server, Oracle, Mobile devices and other technologies. Design and analysis of Microsoft Dynamics ERP solution for enterprise-wide manufacturing process, supply chain, scheduling, accounting, and integration to existing systems. • GAP Analysis and Product Selection for $2.5 Million ERP replacement solution (Dynamics AX).• Led Steering Committee with senior leadership.• Managed $4 Million annual IT budget.• Managed internal and external software development staff on several projects.• Implemented major infrastructure redesign and upgrade including cloud-based and on-premise.• Managed 30+ remote locations nationwide for connectivity, security and support.• Implemented IT governance.• Developed training programs for staff.• Conducted performance reviews, hiring, and terminations.• Implemented help desk system and SLA's.• Met audit requirements and updated IT policies and procedures.• Designed company-wide disaster recovery plan. • Participated in conference presentations and expert panels. Show less

• 

  Lighthouse

  May 2013 - Oct 2014

  Director of Information Technology

  Information Technology leader of 8 staff providing direction for growing company in eDiscovery market. Developed and maintained complex network infrastructure. Recommend best practices for technology initiatives including business continuity and disaster recovery, solution selection and implementation, IT governance, change management, information systems security and ISO compliance. Management of staff for Windows 2008/2012 servers, SAN, Office 365, VMware, Cisco network topology, VOIP phone system, SharePoint, VPN, SQL Server, data encryption and other technologies. • Maintain operation of 24X7 SaaS datacenter with highly available systems.• Management of infrastructure supporting several hundred terabytes of highly secure client data.• Implementation of help desk system and SLA's.• Collaborate with staff and senior management to provide technology vision and direction.• Documentation of all IT policies and procedures.• Coordinated successful annual security audits.• Presentations of technology initiatives to board of directors and investors.• Migrated Exchange Server to Office 365• Implementation of company-wide ERP using Dynamics with integration to existing systems.• Built a $500K infrastructure for primary client SaaS system with SQL Server failover cluster.• Successful relocation of HQ including server room to new office location with no downtime. Show less

• 

  Zetec

  Nov 2014 - May 2019

  IT Director

  Information Technology leader for Zetec (A Roper Technologies company) headquartered in Washington with offices in Canada, Korea, France, UAE, and China. Member of senior leadership team. Drove all IT initiatives across multiple international locations.• Creation and management of IT budget.• Project Management for many projects, including SharePoint, ERP, Security, and Infrastructure upgrades.• Management of network infrastructure, Wireless, Point-to-Point MPLS network.• Management of core ERP application (IFS) and coordination of upgrade to systems.• Implementation of help desk system and SLA's with presentation of KPI’s to leadership.• Member of senior management providing technology vision and direction for the company.• Documentation of all IT policies and procedures and perform annual SOX audits.• Management of external vendors and contracts.• Implementation of cybersecurity initiatives.• Implementation of Office 365, Skype for Business and Azure cloud services. Show less

• 

  Sele Training

  Mar 2018 - now

  Technology Trainer & Consultant

  Creation of YouTube training videos on technology related topics with 300K+ subscribers. Please check out my channel at youtube.com/seletraining.

• 

  Oregon Cascades West Council of Governments

  Jan 2022 - now

  Chief Information Officer

  CIO and member of senior leadership team for Oregon Cascades West Council of Governments. Currently overseeing all technology operations for the enterprise including management of IT staff, network systems, security, policies, project implementation, IT budget, IT strategy, and training. I'm also the CIO for Community Services Consortium (a sister agency).• Implementation of Oracle NetSuite, Ceridian Dayforce enterprise software.• Providing Tech support for multiple city/county agencies in our region.• Implementation of help desk system with SLA's.• Management of all IT policies and procedures.• Presentations of technology initiatives to board of directors.• Management of external vendors and contracts.• Creation and management of IT budget.• Implementation of MFA, VPN, and cybersecurity initiatives.• Implementation of Microsoft 365, Teams, Teams Phone, and Azure cloud services. Show less