Joanna Almeter

Experience

• 

  Kelly Services

  Mar 2011 - Sept 2013

  Staffing Supervisor

  • Analyzing branch recruiting needs and developing proper recruiting strategy implementing them with respect to budgets and analyzing results• Screening and assessing candidates, administering evaluations, conducting interviews, checking references, making hiring decisions, conducting temporary employee orientations• Creating and monitoring appropriate HR complaint job postings utilizing such resources as; WNY Jobs, Career Builder, Monster, Buffalo News, local Penny Savers, Indeed.com, The Bee, etc. • Determining applicable customer orientation/training needs, conducting orientation/training, enforcing customer and HR policies• Monitoring and analyzing employee turnover/absenteeism and taking appropriate action; conducting performance reviews, soliciting employee feedback, investigating customer/employee complaints and taking appropriate action; counseling/coaching employees, providing career guidance, conducting exit interviews, making decisions regarding termination of employees• Business development: identifying business opportunities for Kelly Services via phone, community/customer events, skill alerting candidates• Strategic account management: conducting needs assessments with customers, developing and presenting business reviews, complying with acceptable customer requirements• Reviewing and managing internal reports, quality initiatives, completing corporate-requested reporting and billing issues, uphold HR standards are met and compliant• Manage Workers’ Compensation and by conducting safety site surveys, accident investigations, completing First Report of Injury forms, communicating with insurance and medical carriers and medical professionals as necessary• Oversaw Unemployment Claims, testifying in hearings, managing return to work programs• Ensuring payroll standards are met, distributing paychecks, preparing time cards for payroll center processing, resolving paycheck issues Show less

• 

  Supplemental Health Care

  Sept 2013 - now

  • Coordinate office recruiting needs for region(NY State excluding NYC) by developing relationships with market manager and clients to project upcoming needs• Recruiting efforts; cold calling prospects, following up with all job positing submissions, tracking candidate pipeline building a relationship with all prospects through all steps of the recruitment process • Compliance; screen, credential, administer evaluations, conduct interviews, references, and analyze health info to ensure proper screens, proactively ensure all compliance requirements are renewed annually as they come due • Create and implement job postings for compliance and utilizing local recruiting resources; career fairs, local colleges, newspaper, online recruitment etc.• Manage employees, track turnover/absenteeism and determine appropriate career paths for employees, performance reviews, employee feedback, investigate customer/employee issues and concerns to provide the best decision for all involved• Marketing; solicit new business through candidate skill marketing and speaking with prospective clients to determine how we can become a business solutions partner• Account Management; speak with customers and clients to determine business needs both current and prospective, developing hiring trends to determine needs and proactive solutions, complying with customer compliance criteria that differs from our Join Commission requirements• Payroll and billing, manage employee timesheets are completed accurately and submitted on time with client approval. Ensure customer billing and employee paychecks are accurate and assist with any discrepancies as they arise Show less

  • Division Manager

    Jan 2020 - now

  • Staffing Manager

    Sept 2013 - Jan 2020