Quintus Kuiper

Experience

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  3ICT B.V.

  Jan 2011 - Jan 2012

  ICT-Beheer

  Ik was werkzaam bij de helpdesk (VOIP) en als systeembeheerder (Hardware&Software).

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  Prinsenstichting

  Feb 2011 - Aug 2011

  Helpdeskmedewerker

  Ik was werkzaam bij de helpdesk en als systeembeheerder (Hardware&Software).

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  Leaseweb

  Oct 2015 - Feb 2020

  Technical Support Engineer

  Install and configure Software:- Microsoft Windows Server 2008/2012 R2/2016/2019- Microsoft Remote Desktop License- Ubuntu 14.04/16.04/18.04- Debian 8/9- CentOS 6/7- VMware ESXI- ProxmoxInstall and Configure SwitchesInstall and Configure Network CablingInstall and Configure APC Power barsGuide Colocation customers to their rack on first visit and provide support.Troubleshoot and correct hardware faults and/or replace server chassis when needed.Troubleshoot connection issues once reported by customers.Provide Advanced/Paid support where requested by customers.Advise customers on best course of action when hard drive failure is imminent or already occurred.Perform hardware upgrades on appointment or to resolve service disruptions. (Example: Memory upgrades/replacements)Correct Operating System based firewall configuration when customers inadvertently locked themselves out.Configure and verify connectivity of remote management interfaces (IPMI modules) on servers.Support customers with Reinstallations of their server when the automated installer fails.Configure hardware RAID when requested by customers.Install new hardware in racks and confgure it for use when requested to do so by a colocation customer.Replace faulty hardware and load correct configuration onto it. (Switch configuration, RAID controler configuration, etc.) Show less

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  Alfen

  Mar 2020 - Mar 2021

  Technical Support Engineer
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  UniProfs - Managed Services & Cloud Solutions

  Mar 2021 - Aug 2022

  Service Engineer

  - Beantwoorden van klantvragen en oplossen van eventuele incidenten;- Verhelpen van technische en functionele verstoringen tijdens of na een project;- Meewerken aan Microsoft Cloud implementaties en migraties;- Leveren van nazorg, informeren of de klant naar tevredenheid is geholpen;- Geven van remote en onsite gebruikerstrainingen en -workshops;- Ondersteunen bij pre-sales trajecten;- Onderzoeken van nieuwe technische oplossingen en de toepasbaarheid hiervan.

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  OTX Logistics BV

  Dec 2022 - now

  IT Specialist