Melanie Coussa

Melanie coussa

bookmark on deepenrich
location of Melanie CoussaParis, Île-de-France, France
Phone number of Melanie Coussa+91 xxxx xxxxx
Followers of Melanie Coussa1000 followers
  • Timeline

    Jan 2014 - Jul 2014

    Performance Analyst

    Christian Louboutin
    Jul 2014 - Jul 2015

    Financial Controller

    Credit Libanais
    Feb 2017 - Jul 2017

    Marketing Project Coordinator

    FINE COLLECTION
    Feb 2017 - Jul 2017

    Manager and Creative Content Advisor

    Loulou De Saison
    Sept 2018 - Feb 2023

    Strategic Account Manager

    Expeditors
    Paris, Île-de-France, France
    Current Company
    Feb 2023 - now

    Cloud Project Manager

    Microsoft
  • About me

    Empowering clients with AI integration & driving mutual success through collaboration @ Microsoft

  • Education

    • Mont saint jean

      2007 - 2009
      Baccalauréat - a level science
    • Universidade de fortaleza

      2013 - 2013
      Master's degree international business/trade/commerce

      Universidade de Fortaleza - Fortaleza, Brazil. Ranked amongst the top 10 universities in the country.Semester studying International BusinessCourses : International Logistics, Environmental Management, Interamerican Economy, Brasilian Art and Culture, International Business.

    • Isc paris

      2011 - 2015
      Master's degree international business management

      3 year International program with courses held exclusively in English.Thesis : « French luxury groups and Chinese consumption : Case study Hermès. How are they able to cement customer loyalty amongst a Chinese clientele with such a growing appetite? » with Honors Courses : Strategic Decisions in International Trade, Doing Business in Emerging Markets, International Human Resource Management, International Finance, International taxation.

  • Experience

    • Christian louboutin

      Jan 2014 - Jul 2014
      Performance analyst

      Mission: Analyze market data to optimize sales and inventory.Performance:- Improved sales forecasting accuracy by 20%, optimizing inventory across 50+ stores.- Identified key market growth opportunities, supporting senior management decision-making.

    • Credit libanais

      Jul 2014 - Jul 2015
      Financial controller

      Mission: Developed expertise in B2B banking by supporting account managers in commercial lending, risk assessment, and client relationship management.Performance:- Managed risk assessments for a €XXM loan portfolio across 100+ business clients, optimizing data-driven lending decisions.- Collaborated across Commercial Lending, Consumer Loans, Credit Card Lending, and Personal Loans, enhancing risk analysis and streamlining B2B client onboarding.

    • Fine collection

      Feb 2017 - Jul 2017
      Marketing project coordinator

      Coordinating projects between the Creative Studio, the Production team, the Sales administrations team and the Shop. Overseeing the smooth functioning of important projects and proper communication involving several departments.A total of 13 people to manage daily. Assessing the strengths and weaknesses of the firm and formulating reports on positive changes to be implemented that would benefit it.Reports regarding:- Processes and efficient work- Image- Brand presence on the InternetImplementing new logistics procedures.Negotiating with suppliers.Elaborating Business plans for subsidiary firm.Working closely with the company President on confidential projects. Show less

    • Loulou de saison

      Feb 2017 - Jul 2017
      Manager and creative content advisor

      Loulou de Saison is a Fashion Influencer based in Parishere is her Instagram account: https://www.instagram.com/louloudesaison/?hl=fr- Prospecting. - Negotiating and drafting contracts.- Setting up and coordinating photoshoots and interviews.- Managing social networks : Instagram, Pinterest, the Net set... - Constantly providing competitive intelligence.Loulou de Saison has more than quadrupled her number of followers in just since I first started working with her: going from 12K in February 2017 to 50K in June 2017, a growth of her community of in only 6 months. Show less

    • Expeditors

      Sept 2018 - Feb 2023

      Mission: Drive revenue growth, client retention, and act as a trusted advisor for Cloud & Tech clients.Performance:- Achieved 170% of target in Q4 2020, managing a €XM portfolio across 50+ Cloud & Tech accounts.- Consulted and engaged C-level executives, increasing product adoption by 120%.- Retained 97% of clients by conducting business reviews and strategic advisory sessions.- Negotiated and closed a €XXM strategic deal by aligning cross-functional teams and influencing decision-makers. Show less Environmental Certification Leadership & Compliance Management: • Pioneering the attainment and implementation of ISO 14001:2015 Environmental Certification for the CDG office and successfully expanding it to the AMS office.• Establishing and maintaining a robust environmental management system, actively participating in Management Review meetings, and organizing internal and external audits.• Providing comprehensive training to over 750 employees and delivering briefings to high managements, ensuring regulatory compliance and continuous improvement.Collaborative High-Management Engagement:• Coaching and organizing high management into work groups, fostering a collaborative and environmentally conscious culture.• Leading the ISO Management Review Meeting annually, actively participating in quarterly Management Review meetings, and coordinating internal and external audits.• Achieving key performance indicators (KPIs) agreed upon in Management Review meetings, demonstrating commitment to environmental goals.Communication Excellence & Documentation Accuracy:• Effectively communicating the CDG office's engagement with environmental certification both internally and externally.• Providing accurate and timely paperwork for bids, presentations, calls, and meetings, showcasing the environmental commitment of the CDG office. Show less

      • Strategic Account Manager

        Aug 2020 - Feb 2023
      • Account Executive

        Jun 2019 - Aug 2020
      • Project Manager

        Sept 2018 - Jun 2019
    • Microsoft

      Feb 2023 - now
      Cloud project manager

      Mission: Drive cloud infrastructure efficiency and client satisfaction through strategic inventory and delivery management, while gaining deeper understanding of customer solutions.Performance:- Directed cross-functional teams in deploying XXK servers across 10 sites, enhancing Cloud client satisfaction by 20%.- Improved inventory accuracy, cutting discrepancies by 40% and saving €XXXK annually.- Delivered training to 60+ team members, driving consistency and best practice adoption. Show less

  • Licenses & Certifications

    • Latam certification for air

      Expeditors
      Sept 2018
    • Fundamentals of digital marketing

      Google
      Feb 2025
      View certificate certificate
    • Microsoft datacenter operations services inventory & asset management specialist

      Microsoft
      Jun 2023
      View certificate certificate
    • Industrial radiography radiation safety personnel - radioactive materials (irrsp-rm)

      International air transport association (iata)
      Feb 2019
    • Certified dangerous goods professional (cdgp)

      International air transport association (iata)
      Feb 2019