
Timeline
About me
Empowering clients with AI integration & driving mutual success through collaboration @ Microsoft
Education

Mont saint jean
2007 - 2009Baccalauréat - a level science
Universidade de fortaleza
2013 - 2013Master's degree international business/trade/commerceUniversidade de Fortaleza - Fortaleza, Brazil. Ranked amongst the top 10 universities in the country.Semester studying International BusinessCourses : International Logistics, Environmental Management, Interamerican Economy, Brasilian Art and Culture, International Business.

Isc paris
2011 - 2015Master's degree international business management3 year International program with courses held exclusively in English.Thesis : « French luxury groups and Chinese consumption : Case study Hermès. How are they able to cement customer loyalty amongst a Chinese clientele with such a growing appetite? » with Honors Courses : Strategic Decisions in International Trade, Doing Business in Emerging Markets, International Human Resource Management, International Finance, International taxation.
Experience

Christian louboutin
Jan 2014 - Jul 2014Performance analystMission: Analyze market data to optimize sales and inventory.Performance:- Improved sales forecasting accuracy by 20%, optimizing inventory across 50+ stores.- Identified key market growth opportunities, supporting senior management decision-making.

Credit libanais
Jul 2014 - Jul 2015Financial controllerMission: Developed expertise in B2B banking by supporting account managers in commercial lending, risk assessment, and client relationship management.Performance:- Managed risk assessments for a €XXM loan portfolio across 100+ business clients, optimizing data-driven lending decisions.- Collaborated across Commercial Lending, Consumer Loans, Credit Card Lending, and Personal Loans, enhancing risk analysis and streamlining B2B client onboarding.

Fine collection
Feb 2017 - Jul 2017Marketing project coordinatorCoordinating projects between the Creative Studio, the Production team, the Sales administrations team and the Shop. Overseeing the smooth functioning of important projects and proper communication involving several departments.A total of 13 people to manage daily. Assessing the strengths and weaknesses of the firm and formulating reports on positive changes to be implemented that would benefit it.Reports regarding:- Processes and efficient work- Image- Brand presence on the InternetImplementing new logistics procedures.Negotiating with suppliers.Elaborating Business plans for subsidiary firm.Working closely with the company President on confidential projects. Show less

Loulou de saison
Feb 2017 - Jul 2017Manager and creative content advisorLoulou de Saison is a Fashion Influencer based in Parishere is her Instagram account: https://www.instagram.com/louloudesaison/?hl=fr- Prospecting. - Negotiating and drafting contracts.- Setting up and coordinating photoshoots and interviews.- Managing social networks : Instagram, Pinterest, the Net set... - Constantly providing competitive intelligence.Loulou de Saison has more than quadrupled her number of followers in just since I first started working with her: going from 12K in February 2017 to 50K in June 2017, a growth of her community of in only 6 months. Show less

Expeditors
Sept 2018 - Feb 2023Mission: Drive revenue growth, client retention, and act as a trusted advisor for Cloud & Tech clients.Performance:- Achieved 170% of target in Q4 2020, managing a €XM portfolio across 50+ Cloud & Tech accounts.- Consulted and engaged C-level executives, increasing product adoption by 120%.- Retained 97% of clients by conducting business reviews and strategic advisory sessions.- Negotiated and closed a €XXM strategic deal by aligning cross-functional teams and influencing decision-makers. Show less Environmental Certification Leadership & Compliance Management: • Pioneering the attainment and implementation of ISO 14001:2015 Environmental Certification for the CDG office and successfully expanding it to the AMS office.• Establishing and maintaining a robust environmental management system, actively participating in Management Review meetings, and organizing internal and external audits.• Providing comprehensive training to over 750 employees and delivering briefings to high managements, ensuring regulatory compliance and continuous improvement.Collaborative High-Management Engagement:• Coaching and organizing high management into work groups, fostering a collaborative and environmentally conscious culture.• Leading the ISO Management Review Meeting annually, actively participating in quarterly Management Review meetings, and coordinating internal and external audits.• Achieving key performance indicators (KPIs) agreed upon in Management Review meetings, demonstrating commitment to environmental goals.Communication Excellence & Documentation Accuracy:• Effectively communicating the CDG office's engagement with environmental certification both internally and externally.• Providing accurate and timely paperwork for bids, presentations, calls, and meetings, showcasing the environmental commitment of the CDG office. Show less
Strategic Account Manager
Aug 2020 - Feb 2023Account Executive
Jun 2019 - Aug 2020Project Manager
Sept 2018 - Jun 2019

Microsoft
Feb 2023 - nowCloud project managerMission: Drive cloud infrastructure efficiency and client satisfaction through strategic inventory and delivery management, while gaining deeper understanding of customer solutions.Performance:- Directed cross-functional teams in deploying XXK servers across 10 sites, enhancing Cloud client satisfaction by 20%.- Improved inventory accuracy, cutting discrepancies by 40% and saving €XXXK annually.- Delivered training to 60+ team members, driving consistency and best practice adoption. Show less
Licenses & Certifications

Latam certification for air
ExpeditorsSept 2018- View certificate

Fundamentals of digital marketing
GoogleFeb 2025 - View certificate

Microsoft datacenter operations services inventory & asset management specialist
MicrosoftJun 2023 .webp)
Industrial radiography radiation safety personnel - radioactive materials (irrsp-rm)
International air transport association (iata)Feb 2019.webp)
Certified dangerous goods professional (cdgp)
International air transport association (iata)Feb 2019
Languages
- frFrench
- enEnglish
- arArabic
- spSpanish
- poPortuguese
- ruRussian
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