Guy Heasman

Experience

• 

  CISCO

  Jan 1984 - Jan 1993

  Catering Manager
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  ARAMARK UK Limited

  Aug 2006 - Jan 2011

  SLaM HospitalsLabour Cost Improvement ProjectsManagement of the Operations Helpdesk and reportingMonthly Client Reports and KPI scoring dataHealth & Safety management Support Management of the Domestic TeamI quickly gained Client confidence with a “can do” problem solving attitudeDelivered staff briefings, operator training and management of Kronos (TMS)Recognised as a Manager that was able to direct, lead & support the Operational TeamsSuccessful roll out of Helpdesk Tasktrack Reporting software throughout the ContractDesign and implementation of Patient Menu control spreadsheets Design and implementation of Ward Issue control spreadsheetsPatient meal delivery & logistics managementKronos (TMS) implementationCroydon University HospitalFull 24/7 Hospital Catering services – up to 550 In-Patients, May Fayre Staff/Public Restaurant, Java Coffee Bar, Vending, Hospitality & Costa CafeManaging a Team of 4 Managers & 120 staff within a budget of 3MI project managed & mobilised a new 4.1M Staff/Public Restaurant & Java Coffee Bar which had a weekly turnover of £8k I safely ran the temporary catering services from an old Hospital Ward for 6 monthsRegained Client confidence with vastly improved Patient meal delivery and evidenced quality control Show less General Manager ExxonMobil UK Headquarters, LeatherheadFull control of 1.7M budget, catering for 1,000 customers, managing a Team of 34 with 4 direct reportsServices of breakfast, lunch & deli bar with over 90% patronage (850+ a day)Free barista style coffee bar & 37 vending machinesHospitality beverage & lunch service with seasonal evening functions for local dignitariesI was selected for final 2 (from 10) Client interview from a rigorous internal Assessment DayI successfully ran temporary catering services from a marquee for my first 5 months I opened the refurbished servery with full restaurant services within 24 hours of closing the temporary service My proudest achievement was planning, organising and managing the prestigious 80 cover sit down lunch for the Duke of Edinburgh and local dignitaries with produce sourced from local Surrey FarmsMaintaining a positive relationship & “can do” attitude with Clients & Facilities PartnersWorking with the Senior Client & US Advisors I developed detailed monthly and quarterly Management Information Reports Savings were achieved for the Client by tighter food cost control, effective purchasing and labour management which helped to secure a 1 year extension to the contractI received a commendation in an audit from the ExxonMobil Global Health & Safety Audit TeamI achieved 100% Platinum Award in 2008 Food/Health & Safety Audit, noted as highest scoring contract in the past 2 years by Compliance AuditorMy Team consistently achieved above the Company target of 95% in SOX auditsMy Team & I won Aramark’s Health & Safety Unit of Year award for 2007Innovations I brought in included an email sandwich order system & Live Chefs Action Station Show less

  • General Manager (Healthcare)

    Apr 2009 - Jan 2011

  • General Manager at ExxonMobil

    Aug 2006 - Apr 2009
• 

  The Horder Centre

  Jul 2011 - now

  Food & Beverage Manager

  SKILLSIT/Computing - proficient in Microsoft Excel, Word & PowerPoint, Lotus Notes, Outlook & Helpdesk softwarePeople Management – recruitment & selection, training, development, coaching, appraisals, time management, absence control and disciplinaryAccounts – budgeting, forecasting, P & L management, implementation of control process & procedure, costing, ordering, stock control, waste managementHealth & Safety – management of: risk assessments, safe systems./method statements, fire safety, COSHH, DSE, Manual Handling, SOP’s, accident/incident investigation, Food Safety / HACCP, fire warden, SHE representativeProject / Event Management – planning, organising, logistics, mobilisations, Reporting – weekly accounts, operational reviews, Client Management Information Reports including graphs & charts, action plans, chairing meetings & producing minutes, audit reports, progress reports Show less

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  Horder Healthcare

  Jun 2017 - now

  Responsible for: Patient / Staff Catering, Coffee Shop, Housekeeping, Porter/Drivers and Facilities. Along with Hotel Services I now have the exciting new challenge of Procurement

  • Hotel Services Manager at The Horder Centre

    Oct 2011 - now

  • Head of Corporate Support Services

    Feb 2018 - Aug 2022

  • Head Of Support Services

    Jun 2017 - Aug 2022
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  Spire Healthcare Group plc

  Aug 2022 - now

  Operations Director