Experience

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  Tata ryerson ltd.

  Jun 2006 - Nov 2007

  Internal sales executive

  • Identifying and contacting new sales leads, establishing relationships, and booking introductory demonstration appointments for the sales team • Keeping abreast of the latest products and developing a robust technical knowledge of the company's products, to aid customers with their selections• Providing clients with quotations and product information as per requests via the sales team and incoming enquiries• Working internally with different departments to ensure sales tools and messaging is consistent and up to date• Managing and controlling of the company CRM system• Working closely with Sales team to ensure successful closure of the sales process Show less

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  Kirusa software pvt. ltd.

  Nov 2007 - Apr 2009

  Presales associate

  Mobile value added services - (Territory - Africa)• Managing the sales bid process by responding to RFI’s & RFP’s• Working closely with Sales team to ensure successful closure of the sales process• Liaising with Product Managers to provide feedback from clients about product requirements • Keeping abreast of market trends and product & competitor landscapes

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  One97 communications limited

  Apr 2009 - Oct 2019

  Dgm sales - one97 communications limited

  Sales, Marketing, Business operations, Project management, Key account management - Mobile / Telecom Value Added Services.• Worked in telecom sector with One97 Communications Limited as Deputy General Manager - Sales; in Telecom (mobile) VAS industry, responsible for end-to-end business growth in the assigned region: Domestic(India)/ International (Africa).• Experience in increasing revenues by market share driven growth, cross-selling, and upselling. • Ability to develop and implement marketing strategies using Account Based Marketing approach. Evaluating financial aspects of strategies. • Collaborating with key stakeholders to understand customer insights and executing customer-centric plans for maximizing value. • Identifying opportunity and strengthening relationship with strategic accounts by leveraging key account management skills • Impressive success in resolving clients’ issues and client servicing resulting in key client retention, increase in revenue, reduction in complaints • Expertise in Project management, both Predictive and Agile for delivering value in form of customized business solutions.• Pipelining revenue based on network management & client references; planning and preparing approaches, pitches and proposals.• Establishing large volume, high profit B2B accounts; nurturing and deepening relations with key corporate decision makers • Experience of working in startup environment and making the best of available tools and resources.• An effective leader with excellent communication, negotiation and relationship building skills • Mentoring the teams towards customer centric approach and value.• Coordinating and following up with cross-functional teams to achieve timely results and better customer management. Show less