Abhidnya Shigvan

Experience

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  SaiSwaroop Computers

  Feb 2014 - Mar 2015

  Desktop Support Engineer

  • Customer site Visit and onsite support, Remote Support, and problem-solving.• Router, switch, modem, access points installation configuration, and maintenance.• Site Network analysis, network solution suggestions, and implementation.• Provide technical support for users in hardware and software-related issues.• Desktop assembly.• Solving Printer issues.

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  Sanvil Internet Service

  Apr 2015 - Oct 2017

  Network Engineer

  • Handling 300+ user’s network • Customer site visit and onsite support• Handle internet complaint tickets and resolve• Maintain Fiber connectivity and local network• Provide support to lease line users• suggestions, and implementation. Network solution.• Solving Switches and Routers issue• Configuring Microtik router board• Maintain RADIUS Server

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  Joisterofficial

  Oct 2017 - Aug 2019

  Network Engineer

  • Handling 800+ user’s network• Solving Switches and Routers issue• Configuring Microtik router board• Maintain RADIUS Server• Provide support to lease line users• Solving issues about CWDM• Solving issues about SFP Switches• Solving issues about fiber optic cable issues• Solving issues about public wifi systems• Installing Commercial WIFI Equipment• Customer site visit and onsite support• Handle internet complaint tickets and resolve• Maintain Fiber connectivity and local network• Solving issues about ONU and OLT• Looking after network LAN, Wan, problem troubleshooting• suggestions, and implementation. Network solution.• Installing POE Switches and Wireless devices• Experience with Fibre Optic troubleshooting tools & test sets (OTDR, Power Meters) Show less

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  Larsen & Toubro

  Aug 2019 - Feb 2023

  System Administrator

  • Installing and configuring software, hardware, and networks• Monitoring system performance and troubleshooting issues• Ensuring security and efficiency of IT infrastructure• Set up accounts and workstations• Ensure security through access controls, backups, and firewalls• Responsible for routers and network switches• Perform and verify daily backups and their validity• Configured, monitored, & supported McAfee DLP Corporate Anti- Virus program• Configured, monitored & supported Video conferencing devices • Responsible for IT Asset records, management & other documentations• Configured and supported office 365 & MFA issues Show less

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  Princess Cruises

  Apr 2023 - now

  Assistant IT Officer