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Sue Liu

Sue Liu

Food and Beverage Intern

Followers of Sue Liu116 followers
location of Sue LiuShanxi, China

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  • Timeline

  • About me

    Front Office Manager

  • Education

    • Jiangsu University of Science and Technology

      2008 - 2012
      Bachelor's Degree English Language and Literature

      Activities and Societies: Debate Team; School Rock Band Outstanding GraduatesOutstanding Student Leader

    • Vatel Business School - Hotel & Tourism Management

      2012 - 2015
      Master of Business Administration (M.B.A.) Hospitality Administration/Management

  • Experience

    • Best Western® Aix-en-provence

      Apr 2013 - Sept 2013
      Food and Beverage Intern

    • Mercure Paris La Villette

      Apr 2014 - Sept 2014
      Front Desk Agent

    • Hilton Garden Inn London Heathrow Terminal 2

      Jul 2015 - Jul 2016
      Front Desk Supervisory Level Placement

    • Renaissance Suzhou Wujiang

      Nov 2016 - Jul 2017
      Guest Service Manager

    • Courtyard by Marriott Shanghai Xujiahui

      Jul 2017 - Feb 2018
      Guest Service Manager

    • Courtyard by Marriott Shanghai Hongqiao

      Feb 2018 - Feb 2020

      1. Loyalty Champion2. Lead team to achieve Group BSC (K in GuestVoice and Enrollment, SP in upselling)3. Oversee AYS, Concierge and Guest Service Team4. Key contributor in Brand Standard Audit

      • Assistant Front Office Manager & Acting FOM

        Mar 2019 - Feb 2020

      • Front Desk Manager

        Feb 2018 - Mar 2019

    • Courtyard by Marriott Changfeng Park

      Feb 2020 - now
      Front Office Manager

  • Licenses & Certifications

    • IELTS 7

    • M.B.A in International Hospitality Management

    • TEM 8