Laszlo Boejte

Experience

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  Porter Davis

  Mar 2008 - Jul 2020

  Key aspects to this role were:- Developing durable relationships with all stakeholders, including customers and look to achievemutually beneficial outcomes for my employer and clients- Inspecting new properties to review quality and assess defects or new homeowner concerns- Planning works to rectify issues using a trusted network of tradespeople (subcontractors), ensuringproductivity and agreed timeframes were met.- Implemented the NCC, used knowledge to explain and justify schedule of works with homeowners andinternal stakeholders. Show less

  • New Home Care Supervisor

    Sept 2018 - Jul 2020

  • Senior Production Draftsmen

    Mar 2008 - Aug 2018
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  Metricon

  Oct 2021 - Oct 2023

  Waranty and Service Site Manager

  Key aspects to this role are:- Manage the overall 90-day defects liability period after settlement and the Builders Warranty period- Undertake inspections and provide written assessments- Supervise and maximise productivity by ensuring subcontractor trade availability- Continuously review building practices and procedures- Ensure compliance with established cost management imperatives- Foster a positive and focused culture where customer service and teamwork are central in that I do Show less

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  APM Group (Aust) Pty Ltd

  Oct 2023 - Mar 2024

  Maintenance and Defects Manager

  To ensure the successful management and completion of all construction projects under your control as delegated, includingbut not limited to Defects Liability rectification works, general maintenance works and emergency callouts to APM Group(Aust) Pty Ltd projects, with specific emphasis on timely attendance and rectification of all items, and the safe efficientmanagement of the rectification processes, Quality Assurance procedures and all HSE responsibilities.Your performance will be measured against agreed criteria in the following areas:1. Construction Supervision & Execution2. HSE Management3. Quality Assurance Procedures4. Stakeholder Relationship Management Show less

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  Creation Homes

  Apr 2024 - Sept 2024

  Warranty Supervisor

  Managing the overall defects liability period after settlement and the Builders Warranty periodProviding written assessments on all inspectionsProviding supervision and maximising productivity by ensuring subcontract trade availabilityContinuously reviewing building practices and proceduresEnsuring compliance with established cost management imperativesFostering a positive and focused culture where customer service and teamwork is paramount.

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  Pace Development Group

  Sept 2024 - now

  Head of Customer Care , Compliance and Warranties

  - Supervise investigation and rectification of building defects and remedial works.- Assign tasks to internal and external stakeholders, ensuring timely and safe completion.- Liaise with stakeholders (e.g., owners, tenants, contractors) to identify Builders Warranty defects.- Identify defect causes, applicable warranty periods, and responsible parties.- Ensure recoverable costs are tracked and reclaimed.- Manage major defect reports (e.g., structural, safety) and rectification.- Uphold customer satisfaction and address concerns, maintaining the company’s reputation.- Make swift, informed decisions on non-warranty defects with financial and reputational impact in mind.- Develop strategies for smooth handover processes, including documentation and stakeholder transitions.- Manage email communication for post-construction projects.- Liaise with legal counsel for disputes and attend dispute resolution meetings when necessary.- Maintain job schedules and provide monthly reports.- Interpret regulations and building standards to identify defects and actions.- Collaborate with Quality Assurance to reduce defects in future projects.- Attend inspections and adhere to company policies and procedures. Show less