Experience

• 

  Hilldrup

  Jan 2017 - May 2022

  Pc technician
• 

  Six consulting, inc.

  May 2022 - May 2023

  Salesforce administrator/developer
• 

  Cbord

  Jul 2023 - now

  Software administrator

  • Evaluated software products to determine compatibility with existing systems.• Planned and implemented upgrades to system hardware and software.• Assisted end-users in maximizing productivity by providing timely support and training on software tools.• Developed and documented network policies, procedures and standards.• Collaborated with EHR systems like Epic, Cerner and Allscripts to streamline interface processes for patient admissions, discharges and transfers while seamlessly integrating translation tables to interface patient diet orders and supplements.• Managed and hosted a specialized SAAS environment for hospitals, overseeing seamless integration, performance and scalability while reviewing system logs to proactively identify and address potential issues.• Administered and maintained IT solutions for renowned healthcare institutions such as Mayo Clinic, Cleveland Clinic, Johns Hopkins Hospital, Massachusetts General Hospital and Stanford healthcare hospital. Show less