Experience

• 

  Ross stores, inc.

  Aug 2014 - Apr 2015

  Cashier

  I operated a cash register and assisted guests.

• 

  Walker advertising—legal marketing solutions

  Feb 2017 - Feb 2019

  Call center specialist

  I work in the call center for Los Defensores and 1-800-THE-LAW2. When consumers call, I interview them and create an intake which is then transferred to one of our attorneys after an attorney is assigned by the system. I work with a computer program created by the company called Wacool in order to save consumers intakes in a database. I am familiar with Microsoft Outlook, Microsoft Teams, Excel, and Word.

• 

  Tri-west ltd

  Feb 2019 - now

  Take calls from customers and take their orders regarding flooring materials. Answer questions and resolve customer issues.

  • Shipping Clerk

    Jul 2020 - now

  • Customer Service Order Desk

    Feb 2019 - Sept 2022