Igor Elykov

Experience

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  KidsVip

  Nov 2018 - Dec 2019

  Social Media Marketing Manager

  Managing all digital marketing, CRM, email, social media, and display advertising campaigns.Supports social media presence.Leads weekly Marketing team meetings.Managing and own marketing budget.Works collaboratively with other members of the internal team to deliver on objectives and meet project goals.Collaborates with marketing partners.

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  Highlight Motor Group

  Jan 2021 - Jun 2021

  Customer Service Representative

  Handle customer complaints by troubleshooting service and quality-related issues.Providing real-time solutions to satisfy the customer’s needs.Tracked loads and provide customers with up-to-date information.Managed and coordinate daily shipments with customers and carriers.Grow and maintain existing and new customer relationships.Followed up on delivery delays or security issues.

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  Globallink Fulfillment

  Oct 2021 - Sept 2022

  Business Analyst

  Managing projects, developing project plans, and monitoring performance.Monitoring deliverables and ensuring timely completion of projects.Performing requirements analysis.Managing E-commerce platforms’ seller accounts.Working closely with clients, technicians, and managerial staff.Defining business requirements and reporting them back to stakeholders.Creating a detailed business analysis, outlining problems, opportunities and solutions for a businessEvaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.Leading ongoing reviews of business processes and developing optimization strategies. Show less

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  Veritas Alliance Inc

  Jan 2023 - Mar 2023

  Junior Collection Officer

  Coordinate efforts to collect debts with sales, accounting, and legal departments.Create plans and strategies for collecting debts.Contact and communicate effectively with debtors by phone to negotiate and implement debt recovery plans.Search publicly available databases to track down people who default on debt, perform background checks and issue loan documents.Negotiate settlements to receive payments on certain percentages of debt.Advising on repayment plans that are appropriate for the degree of debt and the circumstances of the consumer.Work in accordance with key performance metrics. Show less