Jithin Varghese

Experience

• 

  CenturyLink

  Nov 2014 - Jul 2018

  Software Engineer

  Ensuring that client systems are fully operational and any loss of service is restored in a timely and efficient manner.Providing a high level of service to our customers and adhering to our strict SLAs for response and restoration times.Problem determination, workaround resolution, root cause analysis, major incident managementDeployment of service releases, patches, requests and customizations.Ensure that solution and application support documentation is maintained to the highest quality and accuracy.Work with stakeholders to have application issues fixed, both short term and long term.Automation using Linux/Unix Shell/Perl Scripting.Analyzing the various server logs and thread dumps to perform Root Cause Analysis.Experience in Application servers like Weblogic, Apache.Hands on experience in releases and deployments.Performing regression testing on various services which are going to different legacies.Creation and distribution of knowledge and information with other team members and the company.Providing assistance and cover for other team members where required.Automation using Linux/Unix Shell/Perl Scripting.Work with stakeholders to have application issues fixed, both short term and long term.Analyzing the various server logs and thread dumps to perform Root Cause Analysis.Operating Systems knowledge and associated commands (UNIX [Solaris/Linux], MS Windows)Regression testing on various transactions which are going to different frameworks through our middleware application Show less

• 

  Wells Fargo

  Jul 2018 - now

  • Lead Systems Operations Engineer

    Feb 2024 - now

  • Senior System Operation Engineer

    Feb 2022 - Jan 2024

  • System Support Analyst 3

    Mar 2021 - Mar 2022

  • Apps programer/Analyst 3

    Feb 2020 - Feb 2021

  • Apps Programmer/Analyst 2

    Jul 2018 - Feb 2020