Aaron Elrod

Aaron Elrod

Service Manager

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location of Aaron ElrodSanta Rosa, California, United States

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  • Timeline

  • About me

    Technology Operations (IT) Manager at Skywalker Properties Ltd.

  • Education

    • Empire College

      2008 - 2010
      Associates Information Technology
  • Experience

    • AAA Computer Housecalls

      Jun 2004 - Jun 2005
      Service Manager

      Diagnose computer issues over the phone and on-siteSchedule service calls with client for a technician visitFollow up with customers for a satisfaction survey

    • Defcon 1 Network Center

      May 2005 - May 2006
      Assistant Manager

      Maintain a thirty computer and three server networkDiagnose and repair network and computer hardware issues

    • Retail Store Services

      May 2006 - Oct 2007
      Merchandising Representative

      Represented product manufacturer's in The Home Depot storesSet-up displays for current promotionsLifting boxes up to 55 pounds

    • Simple Office Solutions

      Jun 2007 - Jun 2009
      Customer Support Specialist

      Repair computers in-shop and on-siteProvide troubleshooting support for clients via phone and remote assistanceHelp design and maintain company website

    • Vista Broadband Networks

      Aug 2009 - May 2013
      Systems and Network Technician

      On a team that deploys and manages a 1000+ node microwave WAN.Manage internal IT InfrastructureManage collocation facility

    • JC Technologies Inc.

      May 2013 - Oct 2018
      Chief Operating Officer
    • Skywalker Properties Ltd.

      Oct 2018 - now
      • Technology Operations (IT) Manager

        Jan 2021 - now
      • IT Engineer

        Oct 2018 - Dec 2020
  • Licenses & Certifications