
Timeline
About me
Business Support Associate at SAP
Education

University of delaware
2015 - 2019Bachelor of science - bs computer sciencePresidential scholarship recipientDean's List for Fall 2018

West chester university of pennsylvania
2021 - 2023Master of business administration - mba business administration and management, general 4.0
Experience

Children's hospital of philadelphia
Sept 2019 - Jan 2020Information systems co-op/intern• Worked with React application adjacent to the MyCHOP app and wrote logger function to capture updated values• Created new NodeJS application that sends emails with contents of logs created in table form• Created new NodeJS service that inserts into a SQL Server database with a post request• Created new NodeJS service which wraps the Microsoft Azure QNAMaker API and allows user to get answers to questions from knowledge base with post request• With Ionic JS application, created new modules based on similar prior modules, mainly using HTML and Javascript Show less

Sap
Jan 2020 - now• Oversee the tasks for interns in the North America region• Hold one hour office hours twice a week to assist other team members with their project or system-related questions• Hold status call twice a week with team to review outstanding support tickets and tasks• Work with team members and MUs on remedying projects with issues (“red” projects) if a fix is possible according to global rules and perform weekly analysis on any new “red” projects• Helping to develop training material for new hires and process documentation• Run weekly revenue backlog report that is sent to market units and North America leadership and business teams Show less • Work with project managers and client partners to enter and maintain project forecasts and financials in the SAP FELIPE system, I am a key user as system is being improved• Assisted market units in overall project healtho EAC (Estimated At Completion) margin does not deviate from the sales margin, to achieve this, analyze and correct deviations through project re-baselines and ICOs (internal change orders) that are approved by the Head of Delivery of each market unit• Process project change orders and adjust project baselines accordingly• Initiate internal change orders to write down unallocated revenue or adjust for higher costs• Report project forecasts to services business partners in weekly meetings• Worked with a new team member as a “critical friend” where I assist them with their questions and help to train them to do the work required on our team• Worked as a part-time APM for two projects: approved pre-bills and maintained forecasts in FELIPE Show less
Business Support Associate
Jul 2022 - nowProject Operations Intern
Jan 2020 - Jul 2022
Licenses & Certifications
- View certificate

Oracle database 12c: sql fundamentals
OracleJan 2018
Honors & Awards
- Awarded to Peter BohdjelianDean's List for Fall 2018 University of Delaware Dec 2018
- Awarded to Peter BohdjelianPresidential Scholarship University of Delaware Aug 2015
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