Lacey Abrams

Experience

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  Dr Schwartzenburg, Lafranca, & Guidry

  Feb 2007 - Jun 2009

  Receptionist

  Check in and out patientsAnswering Multi-line telephone systemEntering demographicsPhone messagesFiling

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  Associates in Pediatric Dentistry

  Jun 2009 - Aug 2014

  Appointment Coordinator

  Order Supplies for officeCheck emergency & regular box, return callsConfirm appointmentsChart DocumentationPediatrician letters10/20 day list for patients on antibioticsHelp with insurance accountsHelp with billing AccountsHelp with Treatment plansHelp with A/RChange voicemail for holidays and staffmeetingsOn call scheduleHelp assist with check in and check outAnswer multi- line phonesScheduling majority of new patient &appointment calls Show less

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  Ascension Children's Dental

  Jan 2014 - Nov 2018

  Office Manager

  Answer multi- line phonesScheduling new & existing patientappointmentsConfirming appointmentsTriage patient phone callsCheck in and check out patientsPaperless chart documentationElectronic filingDental billingInsurance denials Treatment planningAccounts receivableInventory controlProper distribution of incoming reports fromEndodontist, Orthodontist, and Oral SurgeonsScheduling hospital casesPrior authorizationsSupervisingPayrollDelegating tasks to other staff membersProblem solvingTraining MarketingEvent planning Show less

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  Barksdale Dentistry, LLC

  Aug 2014 - Nov 2014

  Front Office Coordinator

  Check in & out patientsAnswer a multi-line telephone systemCheck and change voicemailsConfirm patient appointmentsCall in Prescriptions for upcoming surgeriesTriage patient phone callsCollect insurance paymentsCollect personal paymentsFile insurance claimsWorking insurance denials and reportsAssisting with financial accountsKeep inventory of paper suppliesPaperless chartingProper distribution of incoming reports fromEndodontist, Orthodontist, and Oral SurgeonsScanning and placing important documents incorrect patient’s paperless charts Show less

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  The Law Office of Jazmine Duarte- (GEICO)

  Apr 2019 - Oct 2023

  Legal Assistant
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  GEICO

  Apr 2019 - Oct 2023

  Legal Assistant

  Perform legal secretarial and administrative duties for a Staff Counsel Office. Maintain working knowledge of legal concepts, practices, and Staff Counsel procedures applicable by jurisdiction. Prepare pleadings, routine motions, notices, jury demands, routine discovery, and correspondence of a non-dictated nature, within the case management system, for attorney review and signature. Manage and monitor the status of court filings and suits via mail, or e-filing. Responsible for maintaining attorney calendars, reviewing invoices to ensure compliance with the Expense Management & Controls Memorandum, and preparing/sending checks to facilitate payment.Answer, screen, and log voicemail messages and incoming/outgoing calls to GEICO personnel, clients, claimants, opposing counsel and /or courts for the Attorneys, greet visitors, and respond to general inquiries regarding office procedure and appointments, and maintain office files and supplies. Show less