Thomas Farral - CISSP

Experience

• 

  Sam Houston State University

  Feb 2012 - Jul 2014

  Answer phone calls, assist clients with Desktops (Mac or Windows), laptops (Mac or Windows), printers, plotters, AD management (mainly adding objects into a group or removing from a group as well as account disabling, enabling) resetting passwords, general client service and general troubleshooting. Fixed/replaced computers, printers and peripheral devices, imaged computers, both laptop and desktops. Answered phone calls, provided general technical support for Sam Houston State as well as general troubleshooting.

  • IT@Sam Service Desk Technician

    Mar 2014 - Jul 2014

  • IT@Sam Tech Shop Technician

    Dec 2012 - Mar 2014

  • IT@Sam Service Desk Technician

    Feb 2012 - Dec 2012
• 

  Blattner Energy

  Jul 2014 - Mar 2015

  Haul truck driver
• 

  Masergy

  Mar 2015 - now

  • Tier III Network Security Engineer

    Jan 2017 - now

  • Senior Network Security Analyst

    Dec 2015 - Jan 2017

  • Network Security Analyst

    Mar 2015 - Nov 2015