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Tamer Mikhail

Tamer Mikhail

Accountant

Followers of Tamer Mikhail281 followers
location of Tamer MikhailMontreal, Quebec, Canada

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  • Timeline

  • About me

    IT Consultant

  • Education

    • Cegep St-Jean-sur-Richelieu, Brossard , Quebec

      2013 - 2013
      Certificate in French language (MICC)

    • Champlain College Saint-Lambert

      2014 - 2015
      AEC-Information Technology Support Specialist Information Technology

    • Alexandria University

      1999 - 2003
      Bachelor's degree Commerce, Accounting

  • Experience

    • Misr Real Estate Assets Management

      Jan 2007 - Jan 2012
      Accountant

    • Les aimantation kim phat

      Jan 2013 - Jan 2013
      Customer Service Representative

    • WIS International

      Jan 2014 - Dec 2014
      Inventory clerck

    • Groupe Adonis Inc. (Marche Adonis)

      Jan 2015 - Jan 2015
      Customer Service Representative

    • ECycle Solutions

      Jun 2015 - Jun 2017
      Computer Technician

      Installed, maintained, troubleshoot and up grade desktop and laptopsQualified in Desktop/Laptop hardware such as Motherboards, screens, hard drives, RAM, Printers and video cardsEvaluated and installed networks, software, operating software (windows-office) and software applicationsProvided problem solving services to network usersApplied Asset Management Services (AMS) and Data Wiping Conducted laptop harvesting which included data capture Provided thorough inventory and sent to customer for approval Packaged and shipped AMS assets for resaleSecured destruction which included sorting RAM and Cpu Conducted quality control on productsProvided troubleshooting for supporting mobile devices for android, Black Berry Show less

    • Ordinnateur st.joseph

      Jan 2017 - Jan 2018
      Computer Technician

      Performing hardware break-fix services on PCs, laptops, network printers, etc.Performing IMAC (installs, moves, add, changes) services: hardware roll-outs, refreshes, and other hardware deployment related activities on PCs, laptops, printers, etc.Handling software installation/support/upgrades.Performing deskside support services installing and troubleshooting hardware, software, and network related issues.

    • Sherweb

      Jul 2017 - Oct 2017
      Technical Support Advisor Office 365

      Provided customer support by telephone, email and chatAnalyzed and solved technical problems related to Microsoft services, notably Office 365Conducted Follow ups in order to resolve problems and ensured customer satisfactionOpened tickets and entered a detailed description of clients’ technical problems Carried out all other tasks related to the department’s operations

    • PeopleToGo

      Mar 2018 - Jan 2019
      Information Technology Specialist

    • IBM

      Jun 2018 - Jan 2021
      IT Support Specialist

    • CGI

      Jan 2021 - Jul 2021
      Technical Consultant

    • Pomeroy

      Jul 2021 - now
      IT Specialist Mainframe

  • Licenses & Certifications

    • Assertive communications skills

      Mirl co. for traning
      Jan 2007

    • Blanco 4&5

      ECycle Solutions
      Jan 2016

    • Control-M Training

      IBM
      Dec 2018

    • Financial Accounting

      EAAC Group for Training& Consultancy
      Jan 2008

    • WHMIS for Worker

      ECycle Solutions
      Jan 2016