Craig Wolfe

Experience

• 

  FORVIA HELLA

  Jan 1999 - now

  In my current role, I report directly to VP of Sales for the Aftermarket Division. I market and sell the complete range of vehicle spare parts, as offered by Hella. My responsibilities include developing and maintain the spare parts database, in lieu of available cataloging.Selected Accomplishments:* Sold $8.9M in vehicle-specific parts to import and crash parts specialist. * Assisted in the startup of BHS for the NAFTA region, a new joint venture between Hella and Behr.* Instrumental in bringing Magneti Marelli OE replacement lighting to the U.S. aftermarket.* Developed new and maintained existing spare parts customer base. * Successfully met and exceeded all performance objectives for 13 consecutive years.*Played a major role in helping the Purchasing Department identify and eliminate dead and slow-moving stock, ensuring proper inventory levels were maintained. Show less I reported to Head of Customer Service and solely supported efforts of three different sales managers. My efforts were instrumental in managing customer relations through order taking and entry, advising on order and shipment status, problem solving between customers and various Hella departments and processing of various types of returns. Additional responsibilities included supporting sales managers in Canada, vehicle-specific, and accessory wholesale distributor divisions.Selected Accomplishments:* Excelled in supporting and servicing all aftermarket customers for the U.S. and Canada.* Independently managed approximately 250 to 300 customers including import, crash parts, accessory WD or heavy-duty specialists. Show less

  • Target Group Sales Manager

    Jan 2004 - now

  • Customer Service Representative

    Jan 1999 - Jan 2004