
Hala Yusuf
Secretary

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About me
Office Manager at Gulf Travel & Tours
Education

Ain Shams University
2000 - 2003Bachelor of Arts (B.A.) English Language and Literature, General
Experience

Cairo Freight Company Egypt
Oct 2003 - Jul 2004SecretaryResponsible for the following:•Maintain Employees files and be responsible for filing all employee related documents in the proper section of the files.•Perform the following mail activities:•Receive all incoming mail, sort and distribute to concerned parties.Record and receive all incoming couriered documents and distribute to concern parties.Collect and record all outgoing couriered documents and coordinate with courier for delivery.•Perform the following fax/x activities:•Receive all incoming faxes and ensure timely delivery to the required party.Receive required outgoing faxes from the various departments and ensure their timely transmission. Once transmission is confirmed, return the original fax letter along with the fax delivery report to the originating party.•Ensure equipment (fax machine, printers, photo-copiers, etc) are maintained periodically and that office consumables are available at all times by coordinating with vendors and office material suppliers.•Perform general filing and miscellaneous administrative office tasks as requested.•Translate technical documents, contracts, articles and correspondences. Show less

Middle East Economic Development for Medical Supplies
Aug 2004 - Aug 2008Executive SecretaryMiddle East Economic Development for Medical Supplies - EgyptResponsible for the following:•Provide translation of technical documents, contracts, articles and correspondences.•Provides clerical and typing services (Arabic & English).•Prepares and types, reports, statistics and other correspondence under the direction of the General Manager or his delegate.•Organizes, maintains and ensures that filing systems is up to date.•Ensures that all files are complete and up to date.•Furnishes and reports relevant information to office and corporate as appropriate. •Ensures that the office is maintained in orderly& neat manner at all times, files are maintained under strict confidentiality.•Performs related duties and special projects as assigned.• Types, takes minutes of meeting, draft letters and handle all correspondence.•Courteously handles all in-coming telephone calls or enquiries.•Accurately and promptly distributes all in-coming mails, memos and internal correspondence.•Coordinates and follows up General Manager`s appointments and travel schedule. Show less

Saad Specialist Hospital
Jul 2009 - Mar 2015Office ManagerPerform various clerical and administrative functions; • Word processing, manage files and records.• Prepare all department meetings proceedings.• Send out agendas for meetings and taking minutes.• Order and maintain an inventory of supplies.• Distribute and deliver all mails that are sent to my office.• Dealing with incoming and outgoing mail• Answering phone calls• Scheduling meetingsResponsible for • Prepare monthly outpatient and inpatient duties schedules for pediatric physicians.• Timekeeper; process and follow up physicians requests through HRMS program to HR. • Prepare monthly attendance report for physicians and send originals to HR. • Maintain proper doctors leave tracking • Liaise between chief & staff and HR, Administration, Saad Institute and other departments.• Organizes, maintains and ensures that filing systems is up to date.• Keep record of doctors training programs &certificates and assure validity of certificates. • Translate documents, correspondences and reports as needed. • Prepare statistical reports of department utilization. • File and organize CVs from recruiting agencies / walk-in candidates and distribute to the appropriate department managers for review and feedback. • Coordinate with recruiting department when selections are made to determine interviewing schedules. Show less

Gulf Travel & Tours
Sept 2017 - nowOffice Manager• Provide administrative support to Senior Management.• Coordinates work with other executive and support staff to ensure a high performance.• Maintain the executive’s special / strategic projects.• Maintaining CEO’s agenda and planning appointments, board meetings, conferences etc.• Works in a professional and focused manner to schedule internal and external meetings• Design, implement and maintain filing systems.• Handling confidential documents ensuring they remain secure• Drafting memos, letters and other documents.• Serve as a liaison with internal staff at all levels.• Undertaking travel arrangements, including arranging itinerary, visas, flight tickets and hotel reservations.• Follow-up with office task plan and update dead-lines.• Communicate with customers/suppliers/visitors/enquirers and relevant staff, and interpret and respond clearly and effectively to spoken requests over the phone or in person.• Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies • Translate, if necessary, any document and/or be an interpreter in any conversation where required to the Board Members and the guests of the CEO.• Handle company recruitment process.• Prepare for in-door events.Visa Processing Role• Handling customer/applicant queries personally & via e-mail, telephone. • Process and issue visa effectively and efficiently within a minimum time possible.• Coordinate with Embassies/Missions and regional offices on issuance and clearance of visas.• Handling of cash and bank related transactions, if assigned. • Ensuring logistics of passport delivery to consulate / applicant / logistic company, etc. • Prepare and submit periodic reports on the activities of the Visa Section.• Review and update Visa Manual• Maintain visa records.• Be up to date in regards to any changes or amendments to the prevailing laws / rules / regulations, changes in forms / formats and other procedure. Show less
Licenses & Certifications

Ms superuser
MicrosoftAug 2003
Graphics Diploma
YAT SoftwareMar 2008
Languages
- enEnglish
- geGerman
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